At a Glance
- Tasks: Maintain, repair, and install office print equipment across client sites.
- Company: Dynamic company in Central London with a focus on customer service.
- Benefits: Competitive salary, travel card, laptop, mobile phone, and generous annual leave.
- Why this job: Join a supportive team and grow your career in a hands-on engineering role.
- Qualifications: 2 years of experience in printer maintenance and strong problem-solving skills.
- Other info: Enjoy regular company social events and ongoing training opportunities.
The predicted salary is between 34000 - 34000 £ per year.
£34k per year
Location – Central London and Greater London
Competitive Salary (DOE)
The Role
We’re looking for a skilled Field Service Engineer with at least 2 years of experience to join our Team in Central London. This is a customer-facing role where you’ll be responsible for maintaining, repairing, and installing office print equipment across client sites.
Key Responsibilities
- Service and repair devices from leading manufacturers including Canon, Ricoh, and Kyocera
- Carry out on-site repairs in line with company service standards
- Perform preventative maintenance during scheduled and reactive visits
- Meet response times and deliver consistently high-quality work
- Install equipment, including basic networking setup and user training
- Provide excellent customer service with a professional and approachable manner
- Collaborate closely with the Call Control team
What We’re Looking For
- Minimum 2 years’ experience in photocopier/printer maintenance
- Manufacturer training certifications (preferred)
- Ability to work independently and as part of a team
- Strong problem-solving skills and attention to detail
- Excellent communication and customer service skills
What We Offer
- Competitive salary (based on experience)
- Travel card, laptop, and mobile phone
- Generous annual leave
- Pension scheme
- Ongoing training and development opportunities
- Regular company social events
If you’re a motivated engineer looking to grow your career in a supportive and dynamic environment, we’d love to hear from you.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/
Printer Engineer – 11522SR1 employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Printer Engineer – 11522SR1
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about chatting with people at job fairs. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with specific brands like Canon or Ricoh, make sure to highlight that in conversations. Bring along any certifications you have to back up your expertise when you meet potential employers.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions related to field service roles and customer service scenarios to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team. Don’t forget to follow up after applying to keep your name fresh in their minds!
We think you need these skills to ace Printer Engineer – 11522SR1
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with photocopier and printer maintenance. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant certifications and hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Printer Engineer role. Share specific examples of your past work and how you’ve delivered excellent customer service in similar positions.
Show Off Your Problem-Solving Skills: In your application, highlight instances where you’ve tackled tricky repair issues or provided innovative solutions. We love engineers who can think on their feet and deliver high-quality work under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your Tech
Brush up on your knowledge of the specific printers and photocopiers mentioned in the job description, like Canon, Ricoh, and Kyocera. Be ready to discuss your hands-on experience with these brands and any relevant manufacturer training certifications you have.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in printer maintenance or repairs. Highlight how you approached these issues, the solutions you implemented, and the positive outcomes. This will demonstrate your strong problem-solving skills and attention to detail.
✨Customer Service is Key
Since this role is customer-facing, think of instances where you provided excellent customer service. Be ready to share how you maintained professionalism and approachability while resolving client issues, as this will show your ability to connect with customers.
✨Team Collaboration
Reflect on your experiences working both independently and as part of a team. Be prepared to discuss how you collaborated with others, especially with the Call Control team, to ensure efficient service delivery. This will highlight your versatility and teamwork skills.