Proactive.IT Appointments Limited is seeking a Service Desk Transformation Lead to own a major IT service transformation programme. The role targets moving from reactive ticket handling to a structured, automated ITSM model that improves service performance.
You will drive end-to-end transformation, redesign ITSM processes, and implement automation and shift-left strategies, delivering measurable improvements for IT teams and end users.
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ITSM Transformation Lead — Modernize Service Desk employer: Proactive.IT Appointments Limited
As an Information Security Manager at our company, you will join a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary and comprehensive benefits package, including opportunities for professional training and certifications, you will play a crucial role in enhancing our ISO 27001-certified ISMS while working in a hybrid environment that promotes work-life balance. Our commitment to fostering a strong culture of compliance and security awareness ensures that you will be part of a forward-thinking team dedicated to making a meaningful impact in the field of information security.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
