At a Glance
- Tasks: Provide on-site desktop support and assist with helpdesk operations.
- Company: Join a leading technology staffing agency in Norfolk.
- Benefits: Competitive daily rate and compliance with IR35 regulations.
- Why this job: Gain hands-on experience in IT support while working with a dynamic team.
- Qualifications: Experience in desktop IT support and familiarity with Windows and Office 365.
- Other info: Strong communication skills are essential for success in this role.
The predicted salary is between 36000 - 60000 £ per year.
A technology staffing agency is seeking an experienced IT Support Engineer to work on-site in Norfolk. The role includes providing desktop support, assisting with helpdesk operations, and managing upgrades.
Candidates should have proven experience in a desktop IT support role, be familiar with the Windows and Office 365 suite, and possess a basic understanding of networking concepts like IP addressing and DNS. Strong communication skills are also essential.
This position offers a competitive daily rate and is compliant with IR35 regulations.
On-Site IT Support Engineer - Windows & Networking in England employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Support Engineer - Windows & Networking in England
✨Tip Number 1
Network like a pro! Attend local tech meetups or online forums related to IT support. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your skills! Make sure you're comfortable with Windows, Office 365, and basic networking concepts. Consider taking a quick online course or watching tutorials to refresh your knowledge before interviews.
✨Tip Number 3
Practice your communication skills! Since strong communication is key for this role, try doing mock interviews with friends or family. This will help you articulate your experience and technical knowledge clearly.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that match your skills. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace On-Site IT Support Engineer - Windows & Networking in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in desktop IT support, especially with Windows and Office 365. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the On-Site IT Support Engineer role. We love seeing your personality come through, so feel free to share your passion for tech and problem-solving.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, we want to see clear, concise language that demonstrates your ability to communicate effectively with users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Office 365. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as well as how you resolved them. This will show that you’re not just familiar with the software but can also handle real-world issues.
✨Networking Basics Matter
Since the role requires a basic understanding of networking concepts, be prepared to explain IP addressing and DNS. You might even get asked to solve a simple networking problem, so having a few examples or scenarios in mind can really help you shine.
✨Communication is Key
Strong communication skills are essential for this position. Practice explaining technical concepts in simple terms, as you may need to assist users who aren’t tech-savvy. Think about times when you’ve had to communicate complex ideas clearly and concisely.
✨Show Enthusiasm for Helpdesk Operations
Express your interest in helpdesk operations and how you enjoy providing support to users. Share any experiences where you went above and beyond to assist someone, as this demonstrates your commitment to customer service and teamwork.