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- Tasks: Provide on-site IT support, including desktop support and helpdesk duties.
- Company: Join a dynamic team in Norfolk with a focus on technology.
- Benefits: Competitive daily rate and opportunities for skill development.
- Why this job: Make a difference by solving tech issues in a fast-paced environment.
- Qualifications: Experience in desktop support and knowledge of Windows and Office 365.
- Other info: Great chance to grow your career in the manufacturing industry.
Our client is looking for an IT Support Engineer to be based on site in Norfolk. The role will involve standard Engineer duties such as Desktop Support, Helpdesk, Upgrades, etc.
You will have the following skills:
- Experience in a desktop IT support role
- Knowledge of Windows and Office 365 suite of products
- Understanding of basic networks such as IP addressing, DNS, DHCP, routing, WiFi, etc.
- Experience in the manufacturing industry is useful
- Strong communication skills within a technical and non-technical environment
If this could be your next Inside IR35 contract, please forward your CV in the first instance.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously.
IT Support Engineer – 11411MS in England employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer – 11411MS in England
✨Tip Number 1
Get your tech skills sharp! Brush up on your knowledge of Windows, Office 365, and basic networking. We want to see you confidently tackle those desktop support challenges.
✨Tip Number 2
Practice your communication skills! Being able to explain technical issues in simple terms is key. We need to know you can chat with both techies and non-techies without a hitch.
✨Tip Number 3
Network like a pro! Connect with others in the IT field, especially those in manufacturing. We all know that sometimes it’s not just what you know, but who you know that can land you the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. We’re here to help you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace IT Support Engineer – 11411MS in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in desktop IT support and familiarity with Windows and Office 365. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've tackled!
Show Off Your Communication Skills: Since strong communication is key in this role, include examples of how you've effectively communicated with both technical and non-technical folks. We love seeing how you can bridge that gap!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon unless it's necessary. Make it easy for us to see why you're a great fit for the IT Support Engineer position.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we receive all your details and can consider you for the role!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Office 365. Be ready to discuss common issues and solutions you've encountered in desktop support. This will show that you're not just familiar with the software, but that you can troubleshoot effectively.
✨Understand Networking Basics
Since the role involves some networking, ensure you can explain concepts like IP addressing, DNS, and DHCP clearly. You might be asked to solve a hypothetical network issue, so having a solid grasp of these basics will give you an edge.
✨Communicate Clearly
Strong communication skills are key, especially when dealing with non-technical users. Practice explaining technical concepts in simple terms. This will demonstrate your ability to bridge the gap between tech and non-tech environments.
✨Show Your Manufacturing Knowledge
If you have experience in the manufacturing industry, be sure to highlight it. Discuss any specific IT challenges you've faced in that sector and how you overcame them. This will show that you understand the unique needs of the environment you'll be working in.
