11668MS
£200 – 225 per day
White Glove / VIP Support Engineer
We are seeking an experienced, customer-focused White Glove / VIP IT Support Engineer to provide premium technical support to senior executives, VIP stakeholders, and high-profile users across our organisation.
This is more than a traditional IT support role. You’ll act as a trusted technology partner, delivering proactive, discreet, and highly personalised support while ensuring an exceptional end-user experience at every interaction.
Key Responsibilities
- Provide dedicated white glove support to executives, leadership teams, and VIP users.
- Resolve complex hardware, software, networking, and collaboration technology issues.
- Manage executive office technology, conference room systems, and critical business events.
Expected Technical Experience
- Microsoft Windows o/s (Windows 10)
- working knowledge of build, configuration and registry settings.
- Desktop hardware architecture.
- SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting.
- Microsoft Office suite configuration, templates, macros, add-ins, advanced features and user preference configuration.
- Office 365, TEAMs, Exchange On-line, One Drive and SharePoint.
- Active Directory basic administration, Group Policy
We are an equal opportunities organisation.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
