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For Companies At a Glance
- Tasks: Monitor and enhance Azure environments, ensuring top-notch performance and reliability.
- Company: Established B2B SaaS organisation with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on enterprise-level platforms.
- Qualifications: 3+ years in cloud operations or support, strong incident management skills.
- Other info: Exciting role with excellent career advancement potential in a supportive environment.
The predicted salary is between 64000 - 85000 £ per year.
We are recruiting on behalf of a well-established B2B SaaS organisation delivering highly available, business-critical platforms to enterprise customers. The company operates both single-tenant (ST) and multi-tenant (MT) Azure environments, supporting a diverse client base with strict availability, performance, and security requirements. They are now seeking a Senior Azure Reliability & Support Engineer to take technical ownership of platform health, incident response, and reliability engineering across their Azure estate. Due to the nature of the platform and customers, extensive background and security checks form part of the hiring process.
Key Responsibilities
- Monitor ST and MT environments for performance, availability, and application health
- Lead investigation and resolution of complex production incidents
- Provide third-line support for escalated customer issues
- Perform root cause analysis and drive permanent fixes
- Maintain uptime, scalability, and reliability across all Azure deployments
- Define and track SLOs and error budgets
- Carry out capacity planning for servers, databases, and storage
- Build automation and self-healing solutions using PowerShell, C#, Azure Functions, and Logic Apps
- Develop and maintain Azure monitoring and reporting dashboards
- Contribute to post-incident reviews, runbooks, and continuous improvement initiatives
Required Experience
- 3+ years in third-line support, SRE, or cloud operations within enterprise SaaS
- Strong incident management and RCA experience
- Experience supporting single-tenant and multi-tenant architectures
- Solid background in:
- C# / .NET Core / MVC
- SQL Server
- Azure Blob Storage
- Advanced Azure monitoring and diagnostics: Application Insights, Azure Monitor, Log Analytics, KQL
Tech Stack
- Azure Monitor
- Application Insights
- Log Analytics
- KQL
- Azure Functions
- Logic Apps
- PowerShell
- C#
- SQL Server
- Power BI
Senior Azure SaaS Reliability & Support Engineer – 11425HS in Bristol employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Azure SaaS Reliability & Support Engineer – 11425HS in Bristol
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your Azure knowledge and be ready to showcase your problem-solving skills. We recommend doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Show off your projects! If you've built any cool automation scripts or monitoring dashboards, make sure to highlight them. We love seeing practical examples of your work, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate candidates who are eager to make an impact in the Azure space.
We think you need these skills to ace Senior Azure SaaS Reliability & Support Engineer – 11425HS in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure and SaaS environments. We want to see how your skills align with the role, so don’t be shy about showcasing your incident management and automation expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about reliability engineering and how your background makes you the perfect fit for our team. Keep it engaging and relevant to the job description.
Showcase Your Technical Skills: When filling out your application, make sure to mention specific technologies you’ve worked with, like PowerShell, C#, and Azure services. We love seeing candidates who can demonstrate their hands-on experience with the tools we use every day.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your Azure Inside Out
Make sure you brush up on your knowledge of Azure services, especially App Services, VMs, and Azure SQL. Be ready to discuss how you've used these in past roles, particularly in relation to performance monitoring and incident management.
✨Showcase Your Incident Management Skills
Prepare examples of complex production incidents you've handled. Highlight your approach to root cause analysis and how you drove permanent fixes. This will demonstrate your ability to take technical ownership of platform health.
✨Demonstrate Automation Know-How
Be ready to talk about your experience with automation and scripting, particularly using PowerShell and C#. Share specific instances where you've built self-healing solutions or improved processes through automation.
✨Prepare for Technical Questions
Expect technical questions related to SQL investigation skills and advanced Azure monitoring tools like Application Insights and Log Analytics. Practise explaining your thought process and problem-solving techniques clearly and confidently.
