At a Glance
- Tasks: Support and enhance retail systems, troubleshoot issues, and drive improvements.
- Company: Boutique retailer with a close-knit tech team across the UK and Europe.
- Benefits: Competitive salary, supportive environment, and exciting projects.
- Other info: Opportunity for travel across Europe and excellent career growth.
- Why this job: Join a dynamic team and make a real impact in retail technology.
- Qualifications: Experience in retail systems support and strong Oracle Retail knowledge.
The predicted salary is between 50000 - 55000 £ per year.
Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close‑knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands‑on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business.
The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C‑suite. They will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape.
Key Responsibilities- Provide day‑to‑day support for Oracle Retail systems across UK and EU operations
- Support and maintain POS and retail technology platforms
- Investigate and resolve technical issues, liaising with internal teams and third‑party vendors where required
- Work with databases, SQL queries, and XML integrations to support business processes and reporting
- Engage with stakeholders across the business, including senior leadership
- Assist with system upgrades, enhancements, testing, and implementation activities
- Participate in occasional travel across Europe and internationally when required
- Previous experience in a Retail Systems Support Analyst or similar technical support role
- Strong Oracle Retail background
- Solid retail industry experience
- Experience supporting POS systems such as: APTOS, Oracle Xstore, IBM OMS / Sterling
- Good understanding of: Database management, SQL, XML
- Strong communication skills with the ability to work effectively with users at all levels
- Ability to work independently within a small, collaborative team environment
This is an excellent opportunity to join a well‑established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
Retail Systems Support Analyst – 11551SR5 in Bristol employer: Proactive.IT Appointments Limited
Join a well-established boutique retailer that values its employees and fosters a supportive work culture. With a focus on collaboration and professional growth, this company offers exciting projects and opportunities for continuous improvement in retail technology. Enjoy a competitive salary and benefits package while working alongside passionate individuals in a dynamic environment across the UK and Europe.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
