At a Glance
- Tasks: Support and enhance retail systems, troubleshoot issues, and drive improvements.
- Company: Boutique retailer with a close-knit tech team across the UK and Europe.
- Benefits: Competitive salary, supportive environment, and interesting projects.
- Other info: Opportunity for travel across Europe and excellent career growth.
- Why this job: Join a dynamic team and make a real impact in retail technology.
- Qualifications: Experience in retail systems support and strong Oracle Retail knowledge.
The predicted salary is between 50000 - 55000 £ per year.
Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business.
The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape.
Key Responsibilities- Provide day-to-day support for Oracle Retail systems across UK and EU operations
- Support and maintain POS and retail technology platforms
- Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required
- Work with databases, SQL queries, and XML integrations to support business processes and reporting
- Engage with stakeholders across the business, including senior leadership
- Assist with system upgrades, enhancements, testing, and implementation activities
- Participate in occasional travel across Europe and internationally when required
- Previous experience in a Retail Systems Support Analyst or similar technical support role
- Strong Oracle Retail background
- Solid retail industry experience
- Experience supporting POS systems such as: APTOS, Oracle Xstore, IBM OMS / Sterling
- Good understanding of: Database management, SQL, XML
- Strong communication skills with the ability to work effectively with users at all levels
- Ability to work independently within a small, collaborative team environment
This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Retail Systems Support Analyst – 11551SR3 in Bristol employer: Proactive.IT Appointments Limited
Join a dynamic boutique retailer that values innovation and collaboration, offering a supportive work culture where your contributions directly impact the business. With opportunities for professional growth and involvement in exciting projects across the UK and Europe, this role as a Retail Systems Support Analyst promises a rewarding career path in a thriving environment. Enjoy a competitive salary and benefits package while working closely with senior stakeholders in a close-knit technology team.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Systems Support Analyst – 11551SR3 in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail tech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance projects related to Oracle Retail systems. This not only boosts your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your technical knowledge, especially around POS systems and SQL queries. We recommend practising with a friend or using mock interview platforms to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names pop up in our system!
We think you need these skills to ace Retail Systems Support Analyst – 11551SR3 in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Systems Support Analyst role. Highlight your Oracle Retail experience and any relevant technical skills that match the job description. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about retail systems and how your experience can benefit our team. Keep it concise but engaging – we love a good story!
Showcase Your Technical Skills:Don’t forget to mention your hands-on experience with POS systems and database management. We’re keen on candidates who can troubleshoot and resolve issues effectively, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your Retail Systems
Make sure you brush up on your knowledge of Oracle Retail systems and any other POS platforms mentioned in the job description. Being able to discuss your hands-on experience with these systems will show that you're not just familiar, but truly capable.
✨Communicate Clearly
Since you'll be working with users at all levels, including senior stakeholders, practice explaining technical concepts in simple terms. This will demonstrate your strong communication skills and ability to engage effectively with diverse audiences.
✨Prepare for Problem-Solving Questions
Expect to be asked about how you've resolved technical issues in the past. Prepare specific examples that highlight your troubleshooting skills and your approach to incident resolution, especially in a retail context.
✨Show Your Collaborative Spirit
This role requires working closely with a small team, so be ready to discuss how you thrive in collaborative environments. Share examples of how you've successfully worked with others to drive improvements or support projects in previous roles.
