Remote IT Service Desk Analyst – User-Focused Support in Bristol

Remote IT Service Desk Analyst – User-Focused Support in Bristol

Bristol Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Proactive.IT Appointments Limited

At a Glance

  • Tasks: Provide user-focused IT support and solve technical issues remotely.
  • Company: Proactive Appointments Limited, a dynamic IT support company.
  • Benefits: Flexible remote work options and opportunities for professional growth.
  • Other info: Ideal for those passionate about customer service in IT.
  • Why this job: Join a team that values communication and problem-solving in tech.
  • Qualifications: Strong knowledge of Microsoft Office/365 and helpdesk software required.

The predicted salary is between 30000 - 40000 Β£ per year.

Proactive Appointments Limited is seeking a Service Desk Analyst to act as the interface between users and the IT Support Team.

The role requires strong communication with users at all levels and a solid understanding of Microsoft Office/365 and helpdesk software.

The successful candidate will have excellent problem-solving skills, knowledge of IT platforms, ITIL processes, and a strong IT customer service focus.

Remote work options include London-based arrangements.

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Remote IT Service Desk Analyst – User-Focused Support in Bristol employer: Proactive.IT Appointments Limited

Join a dynamic and innovative team as an Analytical Engineer, where you'll have the opportunity to work with cutting-edge technologies in a hybrid environment. Our collaborative culture fosters continuous learning and professional growth, ensuring that you can develop your skills while contributing to impactful data-driven solutions. With competitive salaries, bonuses, and a strong commitment to employee well-being, we offer a rewarding workplace that values your contributions and encourages creativity.

Proactive.IT Appointments Limited

Contact Details:

Proactive.IT Appointments Limited Recruitment Team

We think you need these skills to ace Remote IT Service Desk Analyst – User-Focused Support in Bristol

Communication Skills
Microsoft Office/365
Helpdesk Software
Problem-Solving Skills
Knowledge of IT Platforms
ITIL Processes
Customer Service Focus