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- Tasks: Provide top-notch technical support for printers and ensure smooth installations.
- Company: Join a leading eco-friendly print services company with a focus on innovation.
- Benefits: Enjoy 25 days holiday, a company car, and a supportive work environment.
- Why this job: Make a difference in the printing industry while developing your technical skills.
- Qualifications: Experience in technical support and strong problem-solving abilities required.
- Other info: Great career growth opportunities and a dynamic team atmosphere.
The predicted salary is between 24800 - 37200 £ per year.
Location: Sheffield, Doncaster & Barnsley Areas
Salary: £31,000
About the Role: We are seeking an experienced Print Service Engineer to join a leading company specialising in multifunction printers and managed print services, with a focus on long-life, eco-friendly components. In this role, you will provide technical field support across the Sheffield, Doncaster, and Barnsley patch, ensuring our clients receive first-class service and solutions for their printing needs.
Responsibilities:
- Provide technical assistance and troubleshooting for printers.
- Investigate and resolve faults efficiently and effectively.
- Perform device installations, routine maintenance, and updates/modifications as required.
- Support installations and ensure smooth setup of printer equipment. You will not be expected to carry heavy equipment upstairs; all equipment will already have been delivered.
Knowledge, Experience & Skills:
- Previous experience in a field technical support role, ideally within the MFP/copier/print industry.
- City & Guilds or similar qualification, or equivalent competence level.
- Strong problem-solving skills with a logical approach to resolving technical issues quickly.
- Excellent communication and interpersonal skills to provide first-class customer service.
- Candidates must be based in or near Sheffield, Doncaster, or Barnsley.
What We Offer:
- 25 days holiday
- Company car & fuel card
- Buy and sell holiday scheme (up to 5 days per year)
- A volunteer day
- Life assurance (4x base salary)
- Pension scheme
- Company sick pay
- Employee assistance programme
- Coaching and mentoring
- Cycle2Work scheme
- EyeCare – discounts on glasses and eye tests
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
Printer Service Engineer – 11439BD in Bristol employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Printer Service Engineer – 11439BD in Bristol
✨Tip Number 1
Network like a pro! Reach out to folks in the print industry, especially those who work in or around Sheffield, Doncaster, and Barnsley. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Brush up on your technical skills! Make sure you're well-versed in troubleshooting printers and providing top-notch customer service. Consider doing a quick refresher course or watching some online tutorials to stay sharp.
✨Tip Number 3
Prepare for interviews by practising common questions related to field support roles. Think about how you would handle specific technical issues and be ready to share examples from your past experience that showcase your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining a company that values eco-friendly practices and first-class service.
We think you need these skills to ace Printer Service Engineer – 11439BD in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the print industry and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your technical support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Print Service Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We’re all about finding solutions, so demonstrating your logical approach will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your Tech
Brush up on your technical knowledge about multifunction printers and managed print services. Be ready to discuss common issues you’ve encountered and how you resolved them, as this will show your problem-solving skills and experience in the field.
✨Showcase Your Customer Service Skills
Since this role involves providing first-class service, prepare examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and how you ensure clients feel valued and supported.
✨Research the Company
Familiarise yourself with the company’s focus on eco-friendly components and their approach to managed print services. This will not only help you understand their values but also allow you to tailor your answers to align with their mission during the interview.
✨Prepare for Practical Scenarios
Think about potential troubleshooting scenarios you might face in the role. Practise explaining your thought process and the steps you would take to resolve these issues, as this will demonstrate your logical approach and readiness for the job.
