At a Glance
- Tasks: Join a dynamic team as a Junior Service Desk Analyst and support customers with tech solutions.
- Company: Exciting company in Slough offering a hybrid work environment.
- Benefits: Enjoy a competitive salary, private healthcare, and generous annual leave.
- Other info: Work 2 days from home after initial training; great perks await!
- Why this job: Kickstart your career in IT with hands-on training and growth opportunities.
- Qualifications: Recent graduates with customer service and IT skills are encouraged to apply.
The predicted salary is between 24000 - 25000 £ per year.
Our client is urgently looking for a Junior Service Desk Analyst to join their team based in Slough, on a 12 Month FTC basis, with a view to extend. The role is hybrid, with 2 days WFH each week. To start with, you will be required on-site 5 days per week for training and onboarding. The role is aimed at graduates that have graduated within the last 3 years. You will be rewarded with a good starting salary, as well as a brilliant benefits package including annual leave, eyecare vouchers, hybrid working, private healthcare, a great learning environment and opportunity and many more perks!
Junior Service Desk Analyst – Key Skills
- Experience of work on a Service Desk
- Database management experience, particularly SQL Server
- Customer‑facing experience
- IT qualifications, particularly in the Microsoft stack
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously.
Junior Service Desk Analyst – 11621SR1 in Bristol employer: Proactive.IT Appointments Limited
Join a dynamic team as a Junior Service Desk Analyst in Slough, where you'll benefit from a hybrid working model and a supportive work culture that prioritises employee growth. With a competitive salary and an impressive benefits package including private healthcare and eyecare vouchers, this role offers recent graduates a fantastic opportunity to kickstart their careers in IT within a vibrant learning environment.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Junior Service Desk Analyst – 11621SR1 in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Junior Service Desk Analyst role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research common questions for service desk roles and practice your answers. We recommend doing mock interviews with friends or family to build your confidence and get comfortable talking about your skills.
✨Tip Number 3
Show off your skills! If you've got experience with SQL Server or any IT qualifications, make sure to highlight these during your conversations. We want to see how you can bring value to the team, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to apply directly. So, what are you waiting for? Get that application in!
We think you need these skills to ace Junior Service Desk Analyst – 11621SR1 in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Junior Service Desk Analyst role. Highlight any relevant experience, especially in customer-facing roles and database management. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Keep it concise but engaging – we love a bit of personality!
Show Off Your IT Skills:Since this role involves working with SQL Server and the Microsoft stack, make sure to mention any relevant qualifications or experiences. We’re keen to see how you can contribute to our team with your tech skills!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your Tech
Brush up on your knowledge of SQL Server and the Microsoft stack. Be ready to discuss any relevant projects or experiences you've had with these technologies, as they are key to the Junior Service Desk Analyst role.
✨Customer Service Skills Matter
Since this role involves customer-facing responsibilities, think of examples where you've successfully resolved issues or provided excellent service. Prepare to share these stories during your interview to showcase your interpersonal skills.
✨Research the Company
Take some time to learn about the company’s culture, values, and the specific team you’ll be joining. This will not only help you tailor your answers but also show your genuine interest in the position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, training opportunities, or what success looks like in this role. It shows you're engaged and thinking ahead!
