At a Glance
- Tasks: Provide 1st and 2nd line support for hardware, software, and Microsoft Office issues.
- Company: Proactive Appointments Limited is an equal opportunities organisation based in Horsham.
- Benefits: Competitive pay of £200 per day, with potential for long-term engagement.
- Other info: Position is Inside IR35 and may last for 3 months or longer.
- Why this job: Opportunity to enhance your IT support skills in a dynamic environment.
- Qualifications: Experience in IT Service Desk or Helpdesk roles; strong troubleshooting skills required.
The predicted salary is between 40000 - 40000 £ per year.
We are looking for a Temporary IT Support Technician to provide 1st and 2nd line support to internal users across the business. The successful candidate will be responsible for troubleshooting hardware, software, desktop, mobile device, and Microsoft Office issues, providing support via phone, email, remote access, and face-to-face interactions. You will log and manage incidents, resolve technical issues where possible, and elevate more complex problems when required.
Key Skills & Experience:
- Previous experience in an IT Service Desk, Helpdesk, or IT Support role
- Good knowledge of Windows PCs, laptops, mobile devices, and Microsoft Office applications
- Strong troubleshooting and problem-solving skills
- Excellent customer service and communication skills
- Ability to manage multiple tasks and work effectively under pressure
- Self-motivated, flexible, and able to work independently and as part of a team
- Additional European language skills would be advantageous but are not essential.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously.
IT Support Technician (1st / 2nd Line Support) – 11169CA in Bristol employer: Proactive.IT Appointments Limited
Join Proactive Appointments Limited in Horsham, where you can earn £200 per day while providing essential IT support. The team values excellent customer service and offers a flexible working environment, making it a great place to develop your skills.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
