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- Tasks: Support IT infrastructure and provide top-notch service desk assistance.
- Company: Dynamic tech company offering a hybrid work environment.
- Benefits: Competitive salary, extensive benefits, and flexible working options.
- Other info: Exciting career growth opportunities in a supportive environment.
- Why this job: Join a team where your skills make a real difference in IT support.
- Qualifications: 5+ years in IT infrastructure with strong service desk experience.
The predicted salary is between 40000 - 45000 £ per year.
£40k – 45k per year + Brilliant Benefits
12-18 month Fixed Term Contract with a view to go Permanent
Our client is urgently looking for an experienced Infrastructure & Support Analyst to join their team on an FTC basis, initially for 12-18 months with a view to extend. Please note, the role is hybrid, with 3 days per week required on-site in Leeds.
You will come from an Infrastructure background, including Service Desk Support at 2nd and 3rd line level. You will have around 5 years’ plus experience ideally.
You will be rewarded with an excellent salary, as well as a brilliant benefits package including:
- Hybrid working
- Annual leave
- Life assurance
- Income protection
- Private medical insurance
- Dental plan
- Eye tests
- Access to a virtual GP
- Season ticket loan
- Cycle to work scheme
- Retail and tech discounts
- Many more perks!
Key Skills:
- M365 (including Defender ATP, Entra/AzureAD, Exchange, Intune and Teams)
- Meraki Wi-Fi and switches
- Microsoft Windows Server management
- Windows 11
- Infrastructure Support background – including Service Desk at 2nd to 3rd line level
- Good attention to detail
- Clear and Concise communication skills, both written and verbal
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
IT Infrastructure & Support Analyst – 11602SJR in Bristol employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure & Support Analyst – 11602SJR in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who might know about openings. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss M365, Windows Server management, and your experience with Service Desk support. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled challenges in your previous roles. This is your chance to demonstrate your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Infrastructure & Support Analyst – 11602SJR in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure & Support Analyst role. Highlight your experience with M365, Service Desk support, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hybrid role. Share specific examples of your 2nd and 3rd line support experience and how you’ve tackled challenges in the past. Let us know why you’re excited about joining our team!
Show Off Your Communication Skills: Since clear communication is key in this role, make sure your application reflects that. Use concise language and structure your documents well. We appreciate attention to detail, so proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365, Meraki Wi-Fi, and Windows Server management. Be ready to discuss your hands-on experience with these technologies, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Support Skills
Since the role involves 2nd and 3rd line support, prepare examples of how you've successfully resolved complex issues in previous roles. Highlight your problem-solving skills and your ability to communicate clearly with both technical and non-technical users.
✨Emphasise Your Attention to Detail
Attention to detail is crucial in IT support. Think of specific instances where your meticulous nature helped prevent issues or improved processes. This will demonstrate your reliability and thoroughness to the interviewers.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company’s infrastructure and support processes. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers!