At a Glance
- Tasks: Provide remote technical support and optimise IBM i environments for enterprise customers.
- Company: Join a leading tech firm with a focus on innovation and customer service.
- Benefits: Competitive salary, bonus opportunities, and hybrid working options.
- Other info: Dynamic team environment with opportunities for professional growth.
- Why this job: Make a real impact by supporting critical systems in finance, manufacturing, and retail.
- Qualifications: 4+ years in Service Desk roles with strong IBM Power i skills.
£40,000 per year + Bonus
Are you an experienced IBM Power i (IBM i/AS400) Technical Consultant looking for your next challenge? Join our expert Service Desk team and support enterprise customers across finance, manufacturing and retail. You’ll provide proactive monitoring, technical consultancy and 1st/2nd line support, ensuring business-critical IBM i environments remain secure, resilient and performing at their best.
What your day to day looks like:
- Deliver remote technical support for IBM i managed services customers
- Manage incidents through to resolution
- Support backups, HA, DR, patching and upgrades
- Proactively monitor and optimise customer environments
- Work closely with customers and internal technical teams to deliver exceptional service
What we need from you:
- 4+ years’ experience in a senior Service Desk or Operations role
- Strong IBM Power i / IBM i administration skills
- Experience with enterprise infrastructure, managed services and ticketing systems
- Excellent communication, troubleshooting and customer service skills
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously.
IBM i Service Desk Technical Consultant – 11689CA5 in Bristol employer: Proactive.IT Appointments Limited
Join a dynamic and innovative team as an Analytical Engineer, where you'll have the opportunity to work with cutting-edge technologies in a hybrid environment. Our collaborative culture fosters continuous learning and professional growth, ensuring that you can develop your skills while contributing to impactful data-driven solutions. With competitive salaries, bonuses, and a strong commitment to employee well-being, we offer a rewarding workplace that values your contributions and encourages creativity.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
