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- Tasks: Provide user support and troubleshoot CRM issues while configuring systems.
- Company: Join a leading client in a dynamic tech environment.
- Benefits: Competitive salary, hybrid work model, and opportunities for skill development.
- Why this job: Gain hands-on experience with CRM systems and low-code automation.
- Qualifications: Experience with SaaS CRM platforms like Zoho, Salesforce, or Dynamics.
- Other info: Exciting career growth potential in a supportive team.
The predicted salary is between 30000 - 45000 £ per year.
Overview
£30k – 45k per year
Permanent | Northampton, Hybrid (2-3 days on-site) | Up to £45,000 per annum
Responsibilities
- Deliver day-to-day troubleshooting and user support across the organisation's CRM, along with systems configuration.
- Gain exposure to low-code scripting and automation development work.
Required Experience
- Familiarity with SaaS CRM platforms — Zoho CRM experience preferred, but knowledge of similar systems like Salesforce, Dynamics, or HubSpot is also beneficial.
- Maintain and configure CRM workflows, dashboards, and automations in Zoho CRM.
- Support onboarding and offboarding processes including user account setup and permissions.
- Assist with general administration of SaaS tools used across the business.
Experience
- Ideally 2+ Years supporting Microsoft Applications and SaaS CRM Software (Zoho CRM desirable).
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
CRM Support Engineer – 11394CF in Bristol employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Support Engineer – 11394CF in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with CRM systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Zoho CRM or similar platforms, make sure to highlight that in conversations. Share examples of how you've solved problems or improved processes.
✨Tip Number 3
Prepare for interviews by brushing up on common CRM scenarios. Think about how you’d troubleshoot issues or configure workflows. Practising these will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CRM Support Engineer – 11394CF in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SaaS CRM platforms, especially if you've worked with Zoho CRM. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the CRM Support Engineer role and how your background makes you a great fit. We love seeing enthusiasm and a bit of personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled troubleshooting and user support in the past. We’re looking for candidates who can think on their feet and provide effective solutions, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your CRM Inside Out
Make sure you’re familiar with the CRM systems mentioned in the job description, especially Zoho CRM. Brush up on its features, functionalities, and common troubleshooting issues. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled user support issues in the past. Think about times when you resolved a tricky problem or improved a workflow. This will show your potential employer that you can handle day-to-day troubleshooting effectively.
✨Highlight Your Experience with SaaS Tools
Since the role involves general administration of SaaS tools, be ready to talk about your experience with similar platforms like Salesforce or Dynamics. Share any relevant projects or tasks where you configured workflows or dashboards, as this will demonstrate your hands-on experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
