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- Tasks: Provide top-notch support for the ClickUp platform and manage IT change procedures.
- Company: Leading recruitment agency in the UK with a focus on innovation.
- Benefits: Competitive salary and a comprehensive benefits package.
- Why this job: Join a dynamic team and enhance your skills in SaaS and IT support.
- Qualifications: Experience in incident management and strong communication skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment agency in the United Kingdom is seeking an Application Support Analyst with expertise in the SaaS platform CLICKUP. The role involves providing application support for IT systems, managing change management procedures, and liaising effectively with users at all levels.
The ideal candidate must have a solid understanding of incident management and ITSM, along with good communication and documentation skills.
A competitive benefits package is offered for the right candidate.
ClickUp IT Support Analyst | SaaS, ITSM & Change Mgmt in Bristol employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ClickUp IT Support Analyst | SaaS, ITSM & Change Mgmt in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS and ITSM space. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with ClickUp and incident management. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can boost your confidence and help you articulate your experience in application support and change management.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can give you a better chance of landing that dream role.
We think you need these skills to ace ClickUp IT Support Analyst | SaaS, ITSM & Change Mgmt in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SaaS platforms, especially ClickUp. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your background in incident management and ITSM makes you a perfect fit for us.
Show Off Your Communication Skills: Since this role involves liaising with users at all levels, we’d love to see examples of your communication prowess. Whether it’s through your CV or cover letter, make sure to highlight how you’ve effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your ClickUp Inside Out
Make sure you’re well-versed in ClickUp’s features and functionalities. Familiarise yourself with common issues users face and how to resolve them. This will show your potential employer that you’re not just a user, but someone who can provide real support.
✨Master Incident Management
Brush up on your incident management skills. Be prepared to discuss how you would handle various scenarios, including prioritising incidents and communicating effectively with users. Having specific examples ready can really set you apart.
✨Communicate Like a Pro
Since the role involves liaising with users at all levels, practice your communication skills. Think about how you can explain technical concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully.
✨Showcase Your Change Management Knowledge
Understand the principles of change management and be ready to discuss how you’ve applied them in past roles. Highlight any experience you have with ITSM processes, as this will be crucial for the position. Bring examples of successful changes you've managed to the table.
