At a Glance
- Tasks: Support and enhance Microsoft Dynamics Business Central and Shopify while solving technical challenges.
- Company: Join a well-established business with a growing IT team in Rutland.
- Benefits: Enjoy a competitive salary, hybrid working, and a collaborative environment.
- Other info: Great opportunity for career growth in a dynamic and supportive workplace.
- Why this job: Make a real impact by supporting critical business systems and enhancing user experiences.
- Qualifications: Experience with Microsoft Dynamics Business Central and strong IT support skills required.
The predicted salary is between 40000 - 50000 £ per year.
- Business Central Support Analyst
- Rutland | Hybrid (4 Days Onsite) | Permanent
- Our client is seeking an experienced
Business Central Support Analyst to join their growing IT team.
This is an exciting opportunity to support and enhance Microsoft Dynamics Business Central, Shopify, and the wider IT infrastructure within a well-established business.
This hands‑on role is ideal for someone who enjoys solving technical challenges, supporting end users, and working closely with stakeholders to ensure business‑critical systems operate effectively.
The Role
As the Business Central Support Analyst, you will provide first and second‑line support for Microsoft Dynamics Business Central, support Shopify operations and integrations, and deliver Level 1 & 2 IT support across the business.
Key Responsibilities
- Provide first and second-line support for Microsoft Dynamics Business Central users.
- Troubleshoot issues relating to finance, inventory, purchasing and business operations.
- Support users with Business Central training and documentation.
- Assist with Shopify support across e Commerce and B2B platforms.
- Help maintain integrations including inventory synchronisation, payment gateways and third‑party applications.
- Provide Level 1 & 2 IT support across Windows, Microsoft 365, hardware and user accounts.
- Support retail operations, including POS systems and store connectivity where required.
- Liaise with third‑party vendors to resolve more complex technical issues.
About You
You’ll have
- Proven experience supporting Microsoft Dynamics Business Central.
- Experience working with Shopify, particularly operational support and integrations.
- Strong Level 1 & 2 IT support experience.
- Experience using IT service management or ticketing systems.
- Excellent troubleshooting and communication skills.
- The ability to work independently whilst collaborating with wider business teams.
Desirable
- Experience supporting retail or multi‑site environments.
- Microsoft Dynamics certifications.
- Shopify Partner or integration experience.
- ITIL Foundation certification.
- Active Directory and remote support experience.
- What’s on Offer
- Permanent opportunity.
- Hybrid working with
4 days per week onsite in Rutland .
- Competitive salary and benefits package.
- The opportunity to work with modern business systems in a collaborative environment.
If you’re looking for your next challenge supporting Microsoft Dynamics Business Central and business‑critical applications, we’d love to hear from you.
Apply today or get in touch for a confidential discussion.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously.
Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive. it/privacy-notice/
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Business Central Support Analyst – 11732SR1 in Bristol employer: Proactive.IT Appointments Limited
Join a dynamic and innovative team as an Analytical Engineer, where you'll have the opportunity to work with cutting-edge technologies in a hybrid environment. Our collaborative culture fosters continuous learning and professional growth, ensuring that you can develop your skills while contributing to impactful data-driven solutions. With competitive salaries, bonuses, and a strong commitment to employee well-being, we offer a rewarding workplace that values your contributions and encourages creativity.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Central Support Analyst – 11732SR1 in Bristol
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Proactive.IT Appointments Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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We think you need these skills to ace Business Central Support Analyst – 11732SR1 in Bristol
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Proactive.IT Appointments Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Proactive.IT Appointments Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
