At a Glance
- Tasks: Oversee core banking systems, manage application support, and drive operational excellence.
- Company: Join a leading financial services organisation in London focused on critical business applications.
- Benefits: Competitive daily rate of £475 – 500 and flexible working with 4 days onsite and 1 day remote.
- Other info: Experience with IBM Power Systems and ITIL-based support environments is essential.
- Why this job: Play a key role in managing change delivery and BAU support for core banking platforms.
- Qualifications: Strong experience in managing application support teams and supporting core banking platforms required.
We are working with a leading financial services organisation seeking an experienced Application Development & Support Manager to oversee the delivery, support, and continuous improvement of critical business applications, including core banking platforms. This role combines hands‑on technical oversight with leadership responsibility, ensuring high availability, performance, and strategic development across application services. You will play a key role in managing both change delivery and BAU support, while driving operational excellence and team performance.
Key Responsibilities
- Provide oversight of core banking systems, including environment management, patching, and end‑of‑day processing
- Lead and develop a team of application developers and support analysts
- Manage application support, resolving incidents with a focus on root cause analysis
- Oversee delivery of projects and enhancements from design through to BAU transition
- Ensure performance optimisation, system monitoring, and platform stability
- Collaborate with infrastructure teams on platform performance, backup, and recovery
- Drive best practices across development, testing, and deployment
- Ensure compliance with security, audit, and regulatory standards
- Act as the key liaison between technical teams, business stakeholders, and third‑party vendors
- Manage budgets and resource planning for application support and enhancements
Key Skills & Experience
- Strong experience managing application support and development teams
- Proven background supporting core banking platforms (ideally Finastra Equation)
- Experience with IBM Power Systems, LPARs, and backup/recovery (BRMS)
- Solid understanding of ITIL‑based support environments and SLAs
- Experience delivering change, projects, and BAU enhancements
- Strong stakeholder management and communication skills
- Knowledge of application security, compliance, and audit requirements
- Ability to manage vendor relationships and third‑party support
Application Support Manager – 11677JS in Bristol employer: Proactive.IT Appointments Limited
This financial services organisation is located in London and offers a competitive daily rate. The team focuses on delivering high availability and performance across critical business applications, ensuring compliance with security and regulatory standards.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
