At a Glance
- Tasks: Provide application support for the SaaS platform CLICKUP and enhance change management procedures.
- Company: Join a dynamic team in Woking with a focus on IT solutions.
- Benefits: Enjoy a competitive salary and great benefits package.
- Why this job: Be the go-to person for users and make a real difference in IT support.
- Qualifications: Experience with SaaS platforms, incident management, and strong communication skills.
- Other info: Opportunity to grow in a supportive and equal opportunities environment.
The predicted salary is between 28800 - 48000 £ per year.
Our client is looking for an Application Support Analyst with specific knowledge of the SaaS platform CLICKUP. You will be proficient at liaising with Users at all levels. The role will involve the following:
- Application Support of IT Systems
- Knowledge of SaaS CLICKUP
- Understanding of Incident Management and ITSM
- Manage and enhance change management procedures
- Experience in dealing with third parties
- Good communication and documentation skills
If this could be your next career move, our client offers a great package. Please forward your CV in the first instance. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
Application Support Analyst – 11431JS in Bristol employer: Proactive.IT Appointments Limited
Contact Detail:
Proactive.IT Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst – 11431JS in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the Application Support Analyst role. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CLICKUP and incident management. We recommend creating a list of common scenarios you might face in the role and how you would handle them. This will show your potential employer that you're ready to hit the ground running!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you, so don’t hesitate to showcase your skills and experience!
We think you need these skills to ace Application Support Analyst – 11431JS in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SaaS platforms, especially CLICKUP. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Show Off Your Communication Skills: Since you'll be liaising with users at all levels, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect this skill.
Highlight Incident Management Experience: If you've got experience in incident management or ITSM, make it pop in your application! We’re looking for candidates who can manage and enhance change management procedures effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Proactive.IT Appointments Limited
✨Know Your CLICKUP Inside Out
Make sure you have a solid understanding of the CLICKUP platform. Familiarise yourself with its features and functionalities, as well as common issues users might face. This will help you demonstrate your expertise during the interview.
✨Brush Up on Incident Management
Since the role involves incident management and ITSM, review the key principles and processes involved. Be prepared to discuss how you've handled incidents in the past and how you would approach them in this new role.
✨Communicate Clearly and Confidently
Good communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.