11683CA2
£180 - 200 per day
Contract Opportunity - 1st Line IT Support
£180-£195/day
Long term contract potential
We’re on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems.
This role is more than just answering tickets—you’ll be the first point of contact for users, keeping ticket queues under control while also getting involved in small IT projects that add variety to your day.
What you’ll be doing day to day:
- Delivering exceptional customer service
- Managing and resolving 1st line support tickets
- Keeping ticket queues organised and on track
- Troubleshooting hardware, software and Microsoft 365 issues
- Supporting small IT projects and rollouts
What we’re looking for:
- Previous 1st Line or Service Desk experience
- Excellent communication and customer service skills
- A proactive attitude and strong attention to detail
- Someone who enjoys working as part of a busy, supportive team
- If you’re an IT support professional who loves helping people and wants a contract role with a great mix of BAU support and project work, we’d love to hear from you.
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1st Line IT Support – 11683CA2 employer: Proactive.IT Appointments Limited
As an Information Security Manager at our company, you will join a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary and comprehensive benefits package, including opportunities for professional training and certifications, you will play a crucial role in enhancing our ISO 27001-certified ISMS while working in a hybrid environment that promotes work-life balance. Our commitment to fostering a strong culture of compliance and security awareness ensures that you will be part of a forward-thinking team dedicated to making a meaningful impact in the field of information security.
Contact Details:
Proactive.IT Appointments Limited Recruitment Team
