Supported Living Home Manager

About us:
Proactive Development provides high-quality supported living services for adults with learning disabilities, autism and complex needs. Our service is rated Outstanding, and we are seeking a Home Manager who can uphold our values, culture and exceptional quality of care.

Purpose of the role:
The Home Manager is responsible for the day-to-day operational management of the home, ensuring that people receive safe, person-centred, empowering support. Working under the guidance of two Registered Managers, you will lead the in-house staff team, ensure compliance with regulatory standards, and maintain the high-quality environment and culture our service is known for.

Key responsibilities:

· Oversee the daily running of the home, ensuring safe, consistent and person-centred support.

· Lead, support and develop the staff team, ensuring clear communication, high standards and positive practice.

· Ensure compliance with CQC regulations, internal policies, safeguarding requirements and supported-living frameworks.

· Work collaboratively with the Registered Managers to maintain outstanding quality, address areas for improvement and embed best practice.

· Oversee rota planning, staffing levels, recruitment, induction and ongoing staff development.

· Monitor budgets, staffing costs, resources and operational spending in line with organisational expectations.

· Ensure robust risk management, safeguarding reporting, incident follow-up and quality assurance audits.

· Maintain positive, professional working relationships with families, social workers, commissioners, health professionals and external partners. (You will not lead these professionals, but you will work alongside them.)

· Support the development and review of person-centred plans, behaviour support plans and activity programmes.

· Ensure the physical environment is safe, well-maintained and compliant with health and safety and property requirements.

· Provide on-call support as part of the management rota and deputise for the Registered Managers when required.

Person Specification – Essential:

· Experience managing a supported living or residential service in adult social care.

· Strong understanding of CQC requirements and best practice in supported living.

· Confident people manager with the ability to inspire, coach and develop staff.

· Strong organisational and problem-solving skills with the ability to manage competing priorities.

· Experience in safeguarding, risk management and incident reporting.

· Ability to work in partnership with families, commissioners and external professionals.

· Commitment to person-centred care, independence, dignity and positive outcomes.

· NVQ/QCF Level 3 or 4 in Health & Social Care (Level 5 desirable or willingness to complete).

· Driver with access to a vehicle.

Desirable:

· Experience working with people with autism, learning disabilities or complex needs.

· Experience in PBS-informed environments.

What we offer:

· The opportunity to work in an Outstanding-rated service with a supportive leadership team.

· A positive, values-led culture where staff are developed, appreciated and encouraged to progress.

· Competitive salary and benefits package.

· Ongoing training, development and progression opportunities.

Job Types: Full-time, Permanent, Fixed term contract

Pay: £28,763.48-£38,000.00 per year

Experience:

• Senior: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Location:

• Folkestone CT20 2TG (preferred)

Work Location: In person