At a Glance
- Tasks: Deliver top-notch tech support to VIPs and executives, ensuring a seamless experience.
- Company: Join a forward-thinking organisation that values exceptional service and innovation.
- Benefits: Competitive daily rate, flexible working conditions, and opportunities for professional growth.
- Other info: Dynamic role with a focus on personalised service and career advancement.
- Why this job: Be the go-to tech guru for high-profile users and make a real difference.
- Qualifications: Experience in IT support, with strong skills in Windows, Office 365, and networking.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking an experienced, customer-focused White Glove / VIP IT Support Engineer to provide premium technical support to senior executives, VIP stakeholders, and high-profile users across our organisation. This is more than a traditional IT support role. You’ll act as a trusted technology partner, delivering proactive, discreet, and highly personalised support while ensuring an exceptional end-user experience at every interaction.
Key Responsibilities
- Provide dedicated white glove support to executives, leadership teams, and VIP users.
- Resolve complex hardware, software, networking, and collaboration technology issues.
- Manage executive office technology, conference room systems, and critical business events.
Expected Technical Experience
- Microsoft Windows o/s (Windows 10) - working knowledge of build, configuration and registry settings.
- Desktop hardware architecture.
- SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting.
- Microsoft Office suite configuration, templates, macros, add-ins, advanced features and user preference configuration.
- Office 365, TEAMs, Exchange On-line, One Drive and SharePoint.
- Active Directory basic administration, Group Policy.
We are an equal opportunities organisation.
White Glove / VIP Support Engineer – 11668MS employer: Proactive Appointments
Join our dynamic team as a White Glove / VIP Support Engineer, where you will be part of an innovative and inclusive work culture that prioritises exceptional service and employee growth. We offer competitive daily rates, comprehensive training, and opportunities to work closely with senior executives, ensuring that your contributions are valued and recognised. Located in a vibrant area, our company fosters a collaborative environment that encourages professional development and personal fulfilment.
