n Service Desk Coordinator
Our client is urgently looking for an experienced Service Desk Coordinator/IT Field Scheduling Coordinator to join their team based in Hertford, on a permanent basis.
Please note, the role is on-site 5 days per week.
Forming part of a wider team, you will pick up from the remote support provided by the helpdesk, at the point that a field engineer is deemed to be required. Once up to speed, you will be able to ensure that sufficient attempt has been made to resolve the issue remotely, before allocating one of our field engineers to attend. Engineers are assigned to sites based on geography, with nearby storage locations also needing to be considered for convenient hardware collection, if required. n You will be rewarded with an excellent salary as well as a brilliant benefits package including annual leave, enhanced pension scheme, flexible working hours (7.5 hour working day, coverage required between 8am-6:30pm), health insurance, training and development and many more perks!
Service Desk Coordinator - Key Skills:
\Time management
A reasonable knowledge of Microsoft Office and Windows
Service Desk Coordinator
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Service Coordinator / 1st Line Support in Watford employer: Proactive Appointments
Join a dynamic team as an IT Support Analyst in the vibrant area near Stamford, where you will benefit from a supportive work culture that prioritises employee growth and development. With a competitive salary and an impressive benefits package including hybrid working options, private medical and dental care, and a subsidised gym membership, this role offers a fulfilling and rewarding career path in a company that values its employees.
