At a Glance
- Tasks: Deliver impactful training recommendations and support regional account teams for successful execution.
- Company: Join a dynamic team focused on customer success and innovative training solutions.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Fluency in French or Arabic is a plus; thrive in a global, matrixed environment.
- Why this job: Make a difference by enhancing customer skills and maximising their product investments.
- Qualifications: Bachelor's degree and 3-5 years in account management or training coordination.
The predicted salary is between 35000 - 45000 £ per year.
This role is focused on delivering effective training recommendations, supporting activities with regional account teams to ensure successful execution of training plans, while developing expertise to influence larger-scale engagements over time.
The role will oversee customer-skilling programs and ensure effective learning outcomes, maximizing the value of their ServiceNow product investments. French or Arabic speaking would be a distinct advantage.
Key skills/experience:- Bachelor's degree or equivalent experience.
- 3-5 years of experience in account management, customer success, training coordination, or related field.
- Experience in a matrixed, global organization.
- Strong written and verbal communication skills, with ability to present to mid-level customer stakeholders.
- Familiarity with ServiceNow training and certification offerings preferred.
- Ability to manage multiple accounts and deliverables in parallel.
- Strong working knowledge of MS Office applications, especially Microsoft PowerPoint and Excel, with demonstrated ability to create customer-facing proposals.
Training Sales Associate employer: Proactive Appointments
As a Training Sales Associate, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our hybrid working model allows for flexibility while fostering collaboration with regional account teams to drive impactful training initiatives. With a strong emphasis on professional advancement and a culture that values innovation, we offer a unique opportunity to make a meaningful impact in the realm of customer success and training coordination.
StudySmarter Expert Advice🤫
We think this is how you could land Training Sales Associate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow or in training sales. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to training sales and account management. We recommend role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your training coordination successes and customer engagement strategies. This will give you an edge when discussing your experience during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Training Sales Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your account management and training coordination experience, as well as any familiarity with ServiceNow offerings. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about training and sales, and how your background makes you the perfect fit for this role. We love seeing genuine enthusiasm!
Showcase Your Communication Skills:Since strong written and verbal communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through. We appreciate authenticity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Proactive Appointments
✨Know Your Stuff
Make sure you’re well-versed in ServiceNow’s training and certification offerings. Brush up on the specifics of their products and how they can benefit customers. This will show that you’re not just interested in the role, but that you understand the value you can bring.
✨Showcase Your Communication Skills
Since this role involves presenting to mid-level customer stakeholders, practice articulating your thoughts clearly and confidently. Consider doing mock presentations with friends or family to get comfortable with your delivery and to refine your messaging.
✨Highlight Relevant Experience
Be ready to discuss your previous roles in account management or training coordination. Prepare specific examples of how you’ve successfully managed multiple accounts or delivered effective training programs. This will help demonstrate your capability to handle the responsibilities of the position.
✨Prepare for Questions on Customer Engagement
Think about how you would approach customer-skilling programs and what strategies you would use to ensure effective learning outcomes. Be prepared to share your ideas during the interview, as this will showcase your proactive thinking and problem-solving skills.
