At a Glance
- Tasks: Deliver impactful training and support regional teams for successful execution of training plans.
- Company: Join a dynamic team in a global organisation focused on customer success.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Fluency in French or Arabic is a plus; strong organisational skills are essential.
- Why this job: Make a real difference by enhancing customer skills and maximising their ServiceNow investments.
- Qualifications: Bachelor's degree and 3-5 years in account management or training coordination.
The predicted salary is between 45000 - 55000 € per year.
This role is focused on delivering effective training recommendations, supporting activities with regional account teams to ensure successful execution of training plans, while developing expertise to influence larger-scale engagements over time.
Inside IR35 Hybrid working. The role will oversee customer-skilling programs and ensure effective learning outcomes, maximizing the value of their ServiceNow product investments.
Key skills/experience
- Bachelor's degree or equivalent experience.
- 3-5 years of experience in account management, customer success, training coordination, or related field.
- Experience in a matrixed, global organization.
- Strong written and verbal communication skills, with ability to present to mid-level customer stakeholders.
- Familiarity with ServiceNow training and certification offerings preferred.
- Ability to manage multiple accounts and deliverables in parallel.
- Strong working knowledge of MS Office applications, especially Microsoft PowerPoint and Excel, with demonstrated ability to create customer-facing proposals.
- A proven ability to consolidate and interpret technical information and translate it in a meaningful way for key stakeholders.
- Experience incorporating analysis and reporting into programs.
- Strong organizational skills and attention to detail.
- Customer-centric mindset with problem-solving orientation.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
ServiceNow Training Consultant employer: Proactive Appointments
As a ServiceNow Training Consultant, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our hybrid working model allows for flexibility while fostering collaboration with regional account teams to deliver impactful training solutions. With a strong focus on customer success and a commitment to diversity, including opportunities for French or Arabic speakers, we offer a unique chance to make a meaningful impact in a global organisation.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Training Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a presentation that highlights your training coordination experience and customer success stories. This will help you stand out when you get the chance to present yourself.
✨Tip Number 3
Prepare for interviews by researching the company and its ServiceNow offerings. Tailor your responses to show how your experience aligns with their needs, especially in managing multiple accounts and delivering effective training.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace ServiceNow Training Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in account management and training coordination. We want to see how your skills align with the role of a ServiceNow Training Consultant!
Showcase Your Communication Skills:Since strong written and verbal communication is key, use clear and concise language in your application. We love seeing candidates who can present complex information in an easy-to-understand way!
Highlight Relevant Experience:Don’t forget to mention any experience you have with ServiceNow or similar training programmes. If you've worked in a global organisation, let us know how that shaped your approach to customer success!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at Proactive Appointments
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow training and certification offerings. Being able to discuss these in detail will show that you're not just familiar with the platform, but that you can also effectively communicate its value to customers.
✨Showcase Your Communication Skills
Since you'll be presenting to mid-level customer stakeholders, practice articulating your thoughts clearly and confidently. Consider doing mock presentations to friends or family to get comfortable with your delivery and receive feedback.
✨Organise Your Experience
Prepare specific examples from your past roles that highlight your experience in account management and training coordination. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Be Customer-Centric
Demonstrate your customer-centric mindset by discussing how you've solved problems for clients in the past. Think of instances where you went above and beyond to ensure a successful outcome, as this will resonate well with the interviewers.
