At a Glance
- Tasks: Support and optimise Microsoft 365 for users, enhancing collaboration and productivity.
- Company: Dynamic Exeter-based company offering remote work with occasional site visits.
- Benefits: Competitive salary up to £47,500 and opportunities for professional growth.
- Other info: Equal opportunities employer committed to protecting your personal data.
- Why this job: Join a forward-thinking team and make a real impact on user experience with Microsoft 365.
- Qualifications: Experience with SharePoint and Teams, plus a good understanding of Microsoft 365 products.
The predicted salary is between 47500 - 47500 £ per year.
Microsoft 365 Support Engineer 12 Month FTC – up to £47,500 – Remote (occasional site visits)
Our Exeter based client are looking to onboard an experienced Microsoft 365 Administrator on an initial 12 month FTC basis. The right candidate will have experience configuring, maintaining and administrating the M365 platform and will provide support to all end users across the business.
Key responsibilities:- Administer MS365 (Teams, SharePoint, OneDrive, Active Directory), ensuring optimal use and E5 license integration.
- Collaborate with stakeholders to enhance MS365 usage.
- Configure and manage SharePoint, including app integration, library creation, access control, and permissions.
- Maintain SharePoint and intranet; troubleshoot issues and support end-users with training.
- Perform data backups, clean-ups, and archiving to ensure data integrity and storage efficiency.
- Analyse usage reports to optimize user experience and stay current with SharePoint and Teams developments.
- Manage Teams service, including group creation, meeting and messaging policies, and organization-wide settings.
- Oversee team settings, memberships, and device configurations via Teams admin centre and PowerShell.
- Coordinate access reviews and troubleshoot user call quality issues using advanced tools.
- Access and analyse Teams admin reports; manage tenant app catalogue publications.
- Previous experience working with SharePoint is required.
- Previous experience working with MS Teams is required.
- Managing Microsoft SharePoint and Teams Training.
- Good understanding of Microsoft 365 products.
- Knowledge of ITIL would be an advantage.
- Proficient in the use of MS Office applications (Word, Excel, Outlook, and Visio).
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
Remote Microsoft 365 Support Engineer employer: Proactive Appointments
Join a forward-thinking company that values innovation and collaboration, offering a supportive remote work environment for the Microsoft 365 Support Engineer role. With a focus on employee growth, you will have access to ongoing training and development opportunities, ensuring you stay at the forefront of technology while enjoying the flexibility of remote work with occasional site visits in Exeter. Our inclusive culture fosters teamwork and encourages contributions from all employees, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Microsoft 365 Support Engineer
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, especially those who work with Microsoft 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with SharePoint and Teams. This gives you something tangible to discuss during interviews and shows you're proactive.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to Microsoft 365 support. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Remote Microsoft 365 Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365, especially SharePoint and Teams. We want to see how you've configured and managed these platforms in previous roles, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects or achievements that relate to the responsibilities listed in the job description.
Show Off Your Skills:Don’t forget to mention your proficiency in MS Office applications and any ITIL knowledge you have. We love seeing candidates who can bring additional skills to the table, so make sure to include them!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Proactive Appointments
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365, especially SharePoint and Teams. Be ready to discuss specific features you've used and how you've configured them in past roles. This will show that you're not just familiar with the platform but can also leverage it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've troubleshot issues in Microsoft 365 before. Whether it's resolving user call quality problems or managing permissions in SharePoint, having concrete examples will demonstrate your hands-on experience and ability to think on your feet.
✨Highlight Your Collaboration Experience
Since the role involves working with various stakeholders, be ready to talk about times you've collaborated with others to enhance MS365 usage. Discuss any training sessions you've led or how you've gathered feedback to improve user experience—this shows you're a team player.
✨Stay Current with Trends
Familiarise yourself with the latest updates and trends in Microsoft 365, particularly around Teams and SharePoint. Mentioning recent developments during your interview can set you apart as someone who is proactive and genuinely interested in the platform's evolution.
