Proactive Appointments is seeking a Service Desk Coordinator for a Hertford-based on-site role. You will support remote helpdesk, decide when to dispatch field engineers, and coordinate with customers to set expectations based on issue severity.
The role requires strong organisational skills, geographical awareness of Hertfordshire, and solid communication abilities; on-site work, with benefits including pension, health insurance, and training opportunities.
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On-Site Service Desk & Field Scheduler (Flexible Hours) employer: Proactive Appointments
Join a dynamic team as an IT Support Analyst in the vibrant area near Stamford, where you will benefit from a supportive work culture that prioritises employee growth and development. With a competitive salary and an impressive benefits package including hybrid working options, private medical and dental care, and a subsidised gym membership, this role offers a fulfilling and rewarding career path in a company that values its employees.
