At a Glance
- Tasks: Support and enhance Microsoft Dynamics Business Central and Shopify while solving technical challenges.
- Company: Join a well-established business with a growing IT team.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with hands-on problem-solving in a collaborative environment.
- Why this job: Make a real impact by ensuring critical systems operate smoothly and effectively.
- Qualifications: Experience in IT support and familiarity with Microsoft Dynamics and Shopify.
The predicted salary is between 30000 - 40000 £ per year.
Our client is seeking an experienced Business Central Support Analyst to join their growing IT team. This is an exciting opportunity to support and enhance Microsoft Dynamics Business Central, Shopify, and the wider IT infrastructure within a well-established business.
This hands-on role is ideal for someone who enjoys solving technical challenges, supporting end users, and working closely with stakeholders to ensure business-critical systems operate effectively.
The Role
As the Business Central Support Analyst, you will provide first and second-line support for Microsoft Dynamics Business Central, support Shopify operations and integrations, and deliver Level 1 & 2 IT support across the business.
Key Responsibilities
- Provide first and second-line support for Microsoft Dynamics Business Central users.
- Troubleshoot issues relating to finance, inventory, purchasing and business operations.
- Support users with Business Central training and documentation.
- Assist with Shopify support across eCommerce and B2B platforms.
- Help maintain integrations including inventory synchronisation, payment gateways and third-party applications.
- Provide Level 1 & 2 IT support across Windows, Microsoft 365, hardware and user accounts.
- Support retail operations, including POS systems.
Business Central Support Analyst in Oakham employer: Proactive Appointments
Join a dynamic and supportive team in Rutland as a Business Central Support Analyst, where your technical skills will be valued and nurtured. With a hybrid working model that promotes work-life balance, you'll have the opportunity to grow within a well-established company that prioritises employee development and collaboration. Enjoy a culture that encourages innovation and problem-solving while making a meaningful impact on business operations.
StudySmarter Expert Advice🤫
We think this is how you could land Business Central Support Analyst in Oakham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Proactive Appointments values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Proactive Appointments might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Proactive Appointments!
✨Direct Apply to Proactive Appointments
Let's not forget to apply directly through the Proactive Appointments website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Business Central Support Analyst in Oakham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Proactive Appointments.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Proactive Appointments. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Proactive Appointments
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
