Proactive Appointments is seeking a 1st/2nd Line IT Support Engineer to join their support function in the UK. The role focuses on providing practical IT support, taking calls, diagnosing hardware, software and connectivity issues, and ensuring information is captured for effective escalation.
The candidate will act as the initial triage point, communicate troubleshooting steps to users, and ensure clear ticket details for escalation.
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Frontline IT Support Engineer (1st & 2nd Line) in Liverpool employer: Proactive Appointments
Join a dynamic team as an IT Support Analyst in the vibrant area near Stamford, where you will benefit from a supportive work culture that prioritises employee growth and development. With a competitive salary and an impressive benefits package including hybrid working options, private medical and dental care, and a subsidised gym membership, this role offers a fulfilling and rewarding career path in a company that values its employees.
