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- Tasks: Support IT infrastructure and provide top-notch service desk assistance.
- Company: Join a dynamic team with a focus on innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and an amazing benefits package.
- Other info: Great career growth opportunities and a vibrant workplace culture.
- Why this job: Make a real difference in IT while developing your skills in a supportive environment.
- Qualifications: 5+ years in IT support with strong communication and attention to detail.
The predicted salary is between 35000 - 45000 £ per year.
12-18 month Fixed Term Contract with a view to go Permanent. Our client is urgently looking for an experienced Infrastructure & Support Analyst to join their team on an FTC basis, initially for 12-18 months with a view to extend. Please note, the role is hybrid, with 3 days per week required on-site in Leeds.
You will come from an Infrastructure background, including Service Desk Support at 2 and 3 line level. You will have around 5 years’ plus experience ideally. You will be rewarded with an excellent salary, as well as a brilliant benefits package including hybrid working, annual leave, life assurance, income protection, private medical insurance, dental plan, eye tests, access to a virtual GP, season ticket loan, cycle to work scheme, retail and tech discounts as well as many, many more perks!
Key Skills:
- M365 (including Defender ATP, Entra/AzureAD, Exchange, Intune and Teams)
- Meraki Wi-Fi and switches
- Microsoft Windows Server management
- Windows 11 Infrastructure Support background – including Service Desk at 2 to 3 line level
- Good attention to detail
- Clear and Concise communication skills, both written and verbal
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
IT Infrastructure & Support Analyst in Leeds employer: Proactive Appointments
Contact Detail:
Proactive Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure & Support Analyst in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in infrastructure. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss M365, Windows Server management, and your experience with Service Desk support. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle the demands of an IT Infrastructure & Support Analyst.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Infrastructure & Support Analyst in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure & Support Analyst role. Highlight your experience with M365, Windows Server management, and any relevant service desk support. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hybrid role. Share specific examples of your past experiences that relate to the key skills mentioned in the job description.
Show Off Your Communication Skills: Since clear communication is key for this role, make sure your written application reflects that. Keep your language concise and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Proactive Appointments
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of M365, Windows Server management, and Meraki Wi-Fi. Be ready to discuss your hands-on experience with these technologies, as they’re crucial for the role.
✨Showcase Your Service Desk Experience
Since the role involves 2nd and 3rd line support, prepare examples from your past where you've successfully resolved complex issues. Highlight your problem-solving skills and how you communicate solutions clearly.
✨Prepare for Hybrid Work Questions
As this position is hybrid, be ready to discuss how you manage your time and productivity when working remotely. Share any tools or strategies you use to stay connected with your team and ensure smooth operations.
✨Practice Clear Communication
Given the emphasis on clear and concise communication, practice explaining technical concepts in simple terms. This will help you demonstrate your ability to communicate effectively with both technical and non-technical stakeholders.