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- Tasks: Provide 2nd line support and manage laptop builds and migrations.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Contract role with potential for extension and valuable experience.
- Other info: On-site role, perfect for those looking to kickstart their IT career.
- Why this job: Gain hands-on experience in IT support and enhance your technical skills.
- Qualifications: Experience in service desk roles and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is urgently looking for an experienced Service Desk Analyst to join their team on a contract basis, initially for 12 months with a view to extend. Please note, the role is on-site 5 days per week. The role is INSIDE of IR35.
Key Skills:
- 2 Line Support
- Laptop builds – end to end (E2E)
- Laptop Migrations
- Deployment of Applications
- Laptop imaging
- Good attention to detail
- Able to follow process
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
Locations
Service Desk Analyst in Leatherhead, Surrey employer: Proactive Appointments
Contact Detail:
Proactive Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Analyst in Leatherhead, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Desk Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your 2nd line support skills and be ready to discuss your experience with laptop builds and migrations. Practising common interview questions can really help you stand out.
✨Tip Number 3
Show off your attention to detail! During interviews, give examples of how you've followed processes in past roles. This will demonstrate that you’re the right fit for the structured environment of a Service Desk.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for the latest Service Desk Analyst positions. Plus, it shows you're serious about landing the job!
We think you need these skills to ace Service Desk Analyst in Leatherhead, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 2nd line support and laptop builds. We want to see how your skills match the key requirements in the job description.
Show Off Your Attention to Detail: In your application, give examples of how you've demonstrated good attention to detail in past roles. This is crucial for a Service Desk Analyst, so let us know how you follow processes effectively.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get your main points across without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Proactive Appointments
✨Know Your Tech Inside Out
As a Service Desk Analyst, you'll need to demonstrate your technical skills. Brush up on your knowledge of laptop builds, migrations, and application deployments. Be ready to discuss specific examples from your past experiences where you successfully handled these tasks.
✨Show Off Your Attention to Detail
Attention to detail is crucial in this role. During the interview, highlight instances where your meticulous nature helped prevent issues or improved processes. You might even want to prepare a few scenarios that showcase how you follow processes effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common service desk challenges and how you would approach them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about the team dynamics, the tools they use for support, or how they measure success in the position. It’s a great way to leave a lasting impression.