At a Glance
- Tasks: Support and enhance retail systems, troubleshoot issues, and drive improvements.
- Company: Boutique retailer with a close-knit technology team across the UK and Europe.
- Benefits: Competitive salary, supportive environment, and interesting projects.
- Other info: Opportunity for occasional travel across Europe and internationally.
- Why this job: Join a dynamic team and make a real impact in retail technology.
- Qualifications: Experience in retail systems support and strong Oracle Retail background required.
The predicted salary is between 35000 - 45000 € per year.
Our client, a boutique retailer with operations across the UK and Europe, is seeking an experienced Retail Systems Support Analyst to join their close-knit technology team. This is an exciting opportunity for someone with a strong retail systems background and hands-on Oracle Retail experience to play a key role in supporting and enhancing critical retail applications across the business.
The successful candidate will provide technical and functional support across retail platforms, working closely with users at all levels, including senior stakeholders and the C-suite. You will be responsible for troubleshooting, system support, incident resolution, and helping to drive continuous improvement across the retail technology landscape.
Key Responsibilities- Provide day-to-day support for Oracle Retail systems across UK and EU operations
- Support and maintain POS and retail technology platforms
- Investigate and resolve technical issues, liaising with internal teams and third-party vendors where required
- Work with databases, SQL queries, and XML integrations to support business processes and reporting
- Engage with stakeholders across the business, including senior leadership
- Assist with system upgrades, enhancements, testing, and implementation activities
- Participate in occasional travel across Europe and internationally when required
- Previous experience in a Retail Systems Support Analyst or similar technical support role
- Strong Oracle Retail background
- Solid retail industry experience
- Experience supporting POS systems such as: APTOS, Oracle Xstore, IBM OMS / Sterling
- Good understanding of: Database management, SQL, XML
- Strong communication skills with the ability to work effectively with users at all levels
- Ability to work independently within a small, collaborative team environment
This is an excellent opportunity to join a well-established boutique retailer offering a supportive working environment, interesting projects, and a competitive salary and benefits package.
Retail Systems Support Analyst (Not Specified) in Kensington employer: Proactive Appointments
Join a dynamic boutique retailer that values innovation and collaboration within its technology team. With a strong focus on employee growth, you will have the opportunity to work on exciting projects while enjoying a supportive work culture and competitive benefits. This role not only allows you to enhance your skills in retail systems but also offers the chance to engage with senior stakeholders across the UK and Europe, making it a truly rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Systems Support Analyst (Not Specified) in Kensington
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail tech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer or take on freelance projects related to Oracle Retail systems. This not only boosts your CV but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on your technical skills. Be ready to talk about your experience with POS systems and how you've tackled challenges in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Retail Systems Support Analyst (Not Specified) in Kensington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Retail Systems Support Analyst role. Highlight your Oracle Retail experience and any relevant technical skills, like SQL and XML, to show us you’re the right fit for the job.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about retail technology and how your previous experience aligns with our needs. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We love to see candidates who can think on their feet and drive continuous improvement.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Proactive Appointments
✨Know Your Retail Systems
Make sure you brush up on your knowledge of Oracle Retail systems and any other POS platforms mentioned in the job description. Being able to discuss your hands-on experience with these systems will show that you're not just familiar, but truly capable.
✨Prepare for Technical Questions
Expect to be asked about troubleshooting scenarios and how you've resolved technical issues in the past. Have specific examples ready that highlight your problem-solving skills, especially involving SQL queries and XML integrations.
✨Engage with Stakeholders
Since you'll be working closely with users at all levels, think about how you can demonstrate your communication skills. Prepare to discuss how you've effectively engaged with senior stakeholders in previous roles, showcasing your ability to translate technical jargon into understandable terms.
✨Show Your Collaborative Spirit
This role is within a small, close-knit team, so it's important to convey your ability to work collaboratively. Share examples of how you've contributed to team projects or supported colleagues in achieving common goals, emphasising your independent yet team-oriented approach.
