At a Glance
- Tasks: Provide 1st and 2nd line IT support to users across the business.
- Company: Proactive Appointments Limited, an equal opportunities organisation.
- Benefits: Competitive pay of £200/day with potential for long-term work.
- Other info: Flexible working environment with opportunities for personal growth.
- Why this job: Join a dynamic team and enhance your tech skills while helping others.
- Qualifications: Experience in IT support and strong troubleshooting skills required.
The predicted salary is between 48000 - 48000 £ per year.
We are looking for a Temporary IT Support Technician to provide 1st and 2nd line support to internal users across the business. The successful candidate will be responsible for troubleshooting hardware, software, desktop, mobile device, and Microsoft Office issues, providing support via phone, email, remote access, and face-to-face interactions. You will log and manage incidents, resolve technical issues where possible, and escalate more complex problems when required.
Key Skills & Experience:
- Previous experience in an IT Service Desk, Helpdesk, or IT Support role
- Good knowledge of Windows PCs, laptops, mobile devices, and Microsoft Office applications
- Strong troubleshooting and problem-solving skills
- Excellent customer service and communication skills
- Ability to manage multiple tasks and work effectively under pressure
- Self-motivated, flexible, and able to work independently and as part of a team
- Additional European language skills would be advantageous but are not essential.
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
IT Support Technician (1st / 2nd Line Support) in Horsham employer: Proactive Appointments
Proactive Appointments Limited is an excellent employer, offering a dynamic work environment in Horsham where IT Support Technicians can thrive. With a focus on employee growth and development, we provide opportunities for skill enhancement and career progression, all while fostering a collaborative and supportive culture. Our commitment to equal opportunities and a proactive approach to employee well-being makes us a rewarding place to work.
