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- Tasks: Manage the billing process, resolve queries, and ensure accurate invoicing.
- Company: Join a dynamic telecoms company with a focus on innovation.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for growth.
- Other info: Great chance to develop your analytical and communication skills.
- Why this job: Be part of a team that values detail and customer satisfaction.
- Qualifications: Strong Excel skills and experience with billing systems required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a detail-oriented Telecoms/IT Billing Specialist/Administrator to join our team. You will be responsible for managing the end-to-end billing process - importing data, resolving rejected records, entering new records, and ensuring invoices are accurate and delivered on time.
This role requires strong analytical, communication, and problem-solving skills, alongside experience with billing systems and telecoms technologies. You will also play a key role in supporting customers by resolving billing queries effectively.
Key Responsibilities- Billing Operations: Manage the full billing cycle, including invoice generation, validation, and distribution.
- Query Resolution: Address customer billing inquiries via phone, email, and other channels, ensuring prompt and accurate resolution.
- Data Management: Enter and maintain accurate billing records within the aBILLity Billing Platform.
- Excel Proficiency: Advanced Excel knowledge, including Pivot Tables and VLOOKUPs.
- Technical Skills: Proficiency in billing software/systems; understanding of telecoms infrastructure and services.
- Analytical Skills: Ability to analyse data, identify discrepancies, and resolve billing issues.
- Communication: Excellent verbal and written communication skills.
Billing Analyst - HYBRID WORKING in Eastbourne employer: Proactive Appointments
Contact Detail:
Proactive Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Analyst - HYBRID WORKING in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to people in the telecoms and IT sectors on LinkedIn. Join relevant groups, participate in discussions, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common billing analyst interview questions and practice your answers. Make sure you can showcase your analytical skills and experience with billing systems. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Tailor your approach! When you find a job that excites you, make sure to highlight your relevant skills and experiences in conversations. Show how your advanced Excel knowledge and problem-solving abilities make you the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Let’s get you that billing analyst position together!
We think you need these skills to ace Billing Analyst - HYBRID WORKING in Eastbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with billing systems and telecoms technologies. We want to see how your skills match the job description, so don’t be shy about showcasing your analytical and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Billing Analyst role. Share specific examples of how you've managed billing processes or resolved customer queries in the past.
Show Off Your Excel Skills: Since advanced Excel knowledge is key for this role, mention any relevant experience you have with Pivot Tables and VLOOKUPs. If you’ve used these skills to solve billing issues before, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Proactive Appointments
✨Know Your Billing Systems
Make sure you brush up on your knowledge of billing systems, especially the aBILLity Billing Platform mentioned in the job description. Familiarise yourself with common issues and resolutions, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Excel Skills
Since advanced Excel skills are crucial for this role, be prepared to discuss your experience with Pivot Tables and VLOOKUPs. You might even want to bring examples of how you've used these tools to solve problems or streamline processes in previous roles.
✨Prepare for Customer Queries
Think about past experiences where you've resolved customer billing inquiries. Be ready to share specific examples that highlight your communication skills and problem-solving abilities. This will demonstrate your capability to handle similar situations in the new role.
✨Demonstrate Analytical Thinking
The ability to analyse data and identify discrepancies is key for a Billing Analyst. Prepare to discuss how you've approached data analysis in the past, including any tools or methods you used to ensure accuracy in billing records.