At a Glance
- Tasks: Support and optimise Microsoft 365 for users, enhancing collaboration and productivity.
- Company: Join a dynamic Exeter-based company with a focus on innovation.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Other info: Enjoy a supportive environment with potential for career advancement.
- Why this job: Make a real impact by improving user experience on essential Microsoft tools.
- Qualifications: Experience with SharePoint and Teams, plus a good grasp of Microsoft 365 products.
The predicted salary is between 47500 - 47500 £ per year.
Microsoft 365 Support Engineer 12 Month FTC – up to £47,500 – Remote (occasional site visits)
Our Exeter based client are looking to onboard an experienced Microsoft 365 Administrator on an initial 12 month FTC basis. The right candidate will have experience configuring, maintaining and administrating the M365 platform and will provide support to all end users across the business.
Key responsibilities:
- Administer MS365 (Teams, SharePoint, OneDrive, Active Directory), ensuring optimal use and E5 license integration.
- Collaborate with stakeholders to enhance MS365 usage.
- Configure and manage SharePoint, including app integration, library creation, access control, and permissions.
- Maintain SharePoint and intranet; troubleshoot issues and support end-users with training.
- Perform data backups, clean-ups, and archiving to ensure data integrity and storage efficiency.
- Analyse usage reports to optimize user experience and stay current with SharePoint and Teams developments.
- Manage Teams service, including group creation, meeting and messaging policies, and organization-wide settings.
- Oversee team settings, memberships, and device configurations via Teams admin centre and PowerShell.
- Coordinate access reviews and troubleshoot user call quality issues using advanced tools.
- Access and analyse Teams admin reports; manage tenant app catalogue publications.
Experience and qualifications:
- Previous experience working with SharePoint is required.
- Previous experience working with MS Teams is required.
- Managing Microsoft SharePoint and Teams Training.
- Good understanding of Microsoft 365 products.
- Knowledge of ITIL would be an advantage.
- Proficient in the use of MS Office applications (Word, Excel, Outlook, and Visio).
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website.
Remote Microsoft 365 Support Engineer in Derby employer: Proactive Appointments
Join a forward-thinking company that values innovation and collaboration, offering a supportive remote work environment for the Microsoft 365 Support Engineer role. With a strong focus on employee development, you will have access to training opportunities and resources to enhance your skills while contributing to meaningful projects that impact the business. Enjoy the flexibility of remote work with occasional site visits to our Exeter office, fostering a culture of teamwork and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Microsoft 365 Support Engineer in Derby
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Microsoft 365 Support Engineer role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Show off your skills! If you've got experience with SharePoint and Teams, consider creating a portfolio or a blog where you share tips and tricks. This not only showcases your expertise but also makes you memorable to potential employers.
✨Tip Number 3
Prepare for those interviews! Research common questions for Microsoft 365 roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team. Don't miss out on the chance to land that dream job!
We think you need these skills to ace Remote Microsoft 365 Support Engineer in Derby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365, especially SharePoint and Teams. We want to see how you've configured and managed these platforms in previous roles, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects or achievements that relate to the responsibilities listed in the job description.
Show Off Your Technical Skills:Don’t forget to mention your proficiency in MS Office applications and any ITIL knowledge you have. We love seeing candidates who can demonstrate their technical expertise clearly and confidently.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Proactive Appointments
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365, especially SharePoint and Teams. Be ready to discuss your previous experiences with these tools, including any specific configurations or troubleshooting you've done. This will show that you're not just familiar with the platform but can also handle real-world challenges.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved issues in the past, particularly related to user support and system administration. Think about times when you had to troubleshoot a problem or enhance user experience. This will demonstrate your proactive approach and ability to think on your feet.
✨Understand the Business Needs
Research the company and understand their business model. Be prepared to discuss how you can enhance their use of Microsoft 365 to meet their specific needs. This shows that you’re not just looking for a job, but are genuinely interested in contributing to their success.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about their current challenges with Microsoft 365 or how they envision the role evolving. This not only shows your interest but also gives you valuable insights into the company’s priorities.
