At a Glance
- Tasks: Provide third-line support and improve infrastructure across cloud, server, and network environments.
- Company: Join a dynamic IT Operations team in a hybrid work environment.
- Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
- Other info: Be part of a supportive team with excellent career advancement opportunities.
- Why this job: Make a real impact by solving complex technical issues and enhancing infrastructure.
- Qualifications: Experience with Microsoft Azure, networking, and strong troubleshooting skills required.
The predicted salary is between 46800 - 55000 £ per year.
- 3rd Line Infrastructure Engineer - HYBRID
- We're looking for an experienced
Third Line Infrastructure Engineer to join a busy IT Operations team.
Key Responsibilities
- Provide third-line support across server, cloud, network and infrastructure environments.
- Support and maintain Microsoft Azure and Active Directory.
- Troubleshoot complex technical issues and deliver infrastructure improvements.
- Develop automation using Power Shell where appropriate.
- Support backup solutions such as Veeam or Arcserve.
- Work closely with internal teams and third-party suppliers.
- Ensure infrastructure remains secure, resilient and compliant.
- Participate in an out-of-hours support rota.
About You
You'll have experience supporting enterprise infrastructure and be confident working across cloud, networking and server technologies.
Essential Skills
- Microsoft Azure
- Active Directory
- Networking knowledge
- Power Shell Scripting
- Backup technologies (Veeam or Arcserve)
- Strong troubleshooting and communication skills
- Customer-focused approach
Desirable
- AWS
- Cisco Any Connect
- Microsoft Autopilot
- Automation/Dev Ops
- ITIL Foundation
- Experience within a regulated environment
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
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3Rd Line Infrastructure Engineer - HYBRID employer: Proactive Appointments
Proactive Appointments is an excellent employer, offering a dynamic work environment that fosters innovation and collaboration in the Financial Services sector. With a strong emphasis on employee growth, we provide ample opportunities for professional development and skill enhancement, all while enjoying the flexibility of a hybrid working model. Our supportive culture encourages teamwork and values each individual's contributions, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land 3Rd Line Infrastructure Engineer - HYBRID
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Proactive Appointments values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Proactive Appointments might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Proactive Appointments!
✨Direct Apply to Proactive Appointments
Let's not forget to apply directly through the Proactive Appointments website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 3Rd Line Infrastructure Engineer - HYBRID
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Proactive Appointments.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Proactive Appointments. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Proactive Appointments
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
