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For Companies At a Glance
- Tasks: Provide top-notch client support and troubleshoot technical issues.
- Company: Join a dynamic team in Crawley, known for excellent customer service.
- Benefits: Enjoy hybrid working options and a competitive salary of £38,000 - £42,000.
- Why this job: Be part of a supportive culture that values your technical skills and customer service expertise.
- Qualifications: Strong technical skills and a passion for helping clients are essential.
- Other info: This is a permanent full-time position with opportunities for growth.
The predicted salary is between 38000 - 42000 £ per year.
IS Client Suport Specialist
Based onsite in Crawley, with hybrid working after initial period
£38,000 – £42,000 Dependant on experience
Permanent full time
My client are looking for a talented IT Support specialist who excels at customer service and has strong, well-rounded technical skills.
As IS Client Support Specialist you will be required to complete the following tasks.
- Provide Client support wi…
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IS Client Support Specialist employer: Proactive Appointments Limited
Contact Detail:
Proactive Appointments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IS Client Support Specialist
✨Tip Number 1
Familiarize yourself with common IT support tools and software that are widely used in the industry. Being able to discuss your experience with these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills, as this role emphasizes excellent client interaction. Prepare examples of how you've successfully resolved customer issues in the past to demonstrate your capability.
✨Tip Number 3
Research the company’s values and culture. Understanding what they prioritize can help you tailor your responses in the interview and show that you’re a good fit for their team.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company and the role, which can be invaluable during your interview preparation.
We think you need these skills to ace IS Client Support Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the IS Client Support Specialist position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in IT support and customer service. Use specific examples that demonstrate your technical skills and ability to handle client inquiries effectively.
Showcase Your Technical Skills: Make sure to include any relevant technical certifications or training in your application. Mention specific tools or technologies you are proficient in that align with the requirements of the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position. Explain why you are a great fit for the IS Client Support Specialist role and how your skills can benefit the company.
How to prepare for a job interview at Proactive Appointments Limited
✨Showcase Your Customer Service Skills
As an IS Client Support Specialist, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully resolved client issues or improved customer satisfaction.
✨Demonstrate Technical Proficiency
Be ready to discuss your technical skills in detail. Familiarize yourself with the technologies and tools mentioned in the job description, and be prepared to explain how you've used them in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to hypothetical situations related to IT support, focusing on your thought process and the steps you would take to resolve issues.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company culture, team dynamics, and the specific challenges the support team faces. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
