Tivoli Netcool OMNIbus SME
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Inside IR35 / Hybrid
We are working with a leading global banking organisation to recruit an experienced IBM Tivoli Netcool Omnibus (NOI) SME to join their monitoring and event management function.
This is a key technical role responsible for the availability, stability, performance and operational effectiveness of a mission-critical monitoring estate supporting a large-scale, 24x7 enterprise environment.
You will provide technical leadership across Netcool Omnibus, Impact and WebGUI, driving improvements across monitoring, alerting, event correlation, automation and observability. You will work closely with infrastructure, network, middleware, application, cloud and service management teams to ensure effective monitoring coverage.
Key Responsibilities
- Design, implement and maintain event monitoring, alerting, correlation, suppression, enrichment and automation rules.
- Manage event workflows to improve operational response and reduce alert noise.
- Support onboarding of new infrastructure, applications and services into the monitoring platform.
- Provide SME-level support for monitoring incidents, problems and service requests.
- Lead investigations into monitoring failures, event-processing issues and integration problems.
- Provide technical support during major incidents and conduct root cause analysis.
- Integrate monitoring platforms with ITSM, ticketing, automation and reporting tools, including ServiceNow.
- Develop automation scripts and tooling to improve operational efficiency.
- Support event forwarding, gateways, APIs and third-party monitoring integrations.
- Work with infrastructure, middleware, application, cloud and network teams to maintain effective monitoring coverage.
- Define platform standards, monitoring policies and best practices.
- Maintain technical documentation, architecture diagrams and support procedures.
- Contribute to the monitoring and observability roadmap and identify opportunities for platform modernisation. xgikmsk
- Provide technical mentoring and knowledge sharing across engineering and operational teams.
Essential Experience
- Significant hands-on experience admini...
Tivoli Netcool OMNIbus SME employer: Proactive Appointments Careers
Join a leading financial services provider in Grimsby, where your role as a Business Intelligence Analyst will be pivotal in shaping data-driven decisions and enhancing portfolio performance. Our collaborative work culture fosters innovation and growth, offering you ample opportunities for professional development while enjoying the benefits of a supportive environment that values your contributions. With a focus on utilising cutting-edge tools like SAS Viya, you'll be at the forefront of transforming complex data into actionable insights, making this an exciting place to advance your career.
Contact Details:
Proactive Appointments Careers Recruitment Team
