At a Glance
- Tasks: Manage and grow customer accounts while driving revenue retention and expansion opportunities.
- Company: Proactis Ltd, a leading Source-to-Pay software solution provider.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Join a collaborative team focused on innovation and growth in the SaaS industry.
- Why this job: Be the trusted advisor for key decision-makers and make a real impact on client success.
- Qualifications: Strong commercial acumen and experience in managing strategic accounts.
The predicted salary is between 45000 - 55000 € per year.
Account Manager at Proactis Ltd is responsible for managing and growing a portfolio of existing customer accounts across the company’s procurement SaaS portfolio. This role is central to driving net revenue retention, deepening strategic relationships, and identifying and executing expansion opportunities within the existing client base.
Working closely with Customer Success, Sales and Professional Services teams, the Account Manager serves as the primary commercial point of contact for a defined set of accounts — responsible for both protecting and growing account value. The role requires strong commercial acumen, executive-level stakeholder management, and the ability to translate customer objectives into tailored Proactis solutions.
The Account Manager will own the commercial relationship across their portfolio, including account planning, executive business reviews, expansion pipeline development, and contract growth. Success in this role demands a consultative, growth-oriented mindset, deep product knowledge, and the ability to manage complex strategic accounts in a competitive SaaS environment.
- Own a defined portfolio of strategic Proactis accounts, serving as the primary point of contact and trusted advisor for key decision-makers across procurement, finance, and IT.
- Build and maintain multi-threaded executive relationships across assigned accounts, conducting regular Executive Business Reviews (EBRs) and strategic account planning sessions aligned to customer objectives and growth whitespace.
- Act as the primary escalation point for commercial issues within assigned accounts, coordinating with Customer Success, Product, Professional Services and Support to drive swift resolution and protect account health.
- Develop and manage an expansion pipeline across assigned accounts, identifying upsell opportunities (additional modules, users, services) and cross-sell motions across the Proactis product suite.
- Lead commercial conversations with senior stakeholders, building compelling business cases and ROI narratives that support expansion investment decisions.
- Drive and own renewal conversations for assigned account portfolio, including multi-year deal structuring and price uplifts.
Proactis is a leading Source-to-Pay software solution provider for mid-market organisations across a range of service-led industries. Our end-to-end modular platform enables customers to control spend and manage supply-chain risk; improve compliance and governance of their purchasing activities; reduce the cost of goods and services;
Account Manager - Media Bedrijf in Reading employer: Proactis
Proactis Ltd is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the procurement SaaS sector. Employees benefit from comprehensive professional development opportunities, a supportive environment for career growth, and the chance to engage with key decision-makers across various industries. Located in a vibrant area, Proactis promotes a healthy work-life balance while empowering its team to drive meaningful impact for clients.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Media Bedrijf in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their SaaS offerings and think about how you can help grow their client accounts. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've successfully managed accounts in the past and how you can translate customer objectives into tailored solutions. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager - Media Bedrijf in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in managing customer accounts and any relevant SaaS knowledge. We want to see how you can drive revenue retention and build strategic relationships!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Account Manager position. Share specific examples of how you've successfully managed accounts and driven growth in the past. We love a good story!
Show Off Your Commercial Acumen:In your application, don’t forget to showcase your commercial skills. Talk about how you've navigated complex stakeholder relationships and translated customer needs into successful solutions. We’re looking for someone who can think strategically!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Proactis
✨Know Your Product Inside Out
As an Account Manager, you'll need to demonstrate a deep understanding of Proactis' SaaS offerings. Make sure you research the product suite thoroughly and be ready to discuss how each module can benefit potential clients. This will show your commercial acumen and ability to tailor solutions to customer needs.
✨Prepare for Executive Conversations
Since you'll be dealing with senior stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed relationships in the past and be ready to discuss strategies for driving account growth. This will help you build credibility during the interview.
✨Showcase Your Consultative Approach
The role requires a consultative mindset, so come prepared with examples of how you've identified client needs and provided tailored solutions. Think about specific instances where you've turned challenges into opportunities, as this will highlight your problem-solving skills and strategic thinking.
✨Understand the Competitive Landscape
Familiarise yourself with the competitive environment of the SaaS industry, especially in procurement solutions. Be ready to discuss how Proactis stands out from its competitors and how you would leverage that knowledge to protect and grow account value. This will demonstrate your strategic insight and readiness for the role.
