At a Glance
- Tasks: Manage and grow customer accounts in a dynamic SaaS environment.
- Company: Proactis Ltd, a leading Source-to-Pay software solution provider.
- Benefits: Competitive salary, career development opportunities, and a collaborative work culture.
- Other info: Join a forward-thinking team focused on innovation and customer success.
- Why this job: Be the trusted advisor for key decision-makers and drive impactful growth.
- Qualifications: Strong commercial acumen and experience in managing strategic accounts.
The predicted salary is between 40000 - 50000 € per year.
Account Manager at Proactis Ltd is responsible for managing and growing a portfolio of existing customer accounts across the company’s procurement SaaS portfolio. This role is central to driving net revenue retention, deepening strategic relationships, and identifying and executing expansion opportunities within the existing client base.
Working closely with Customer Success, Sales and Professional Services teams, the Account Manager serves as the primary commercial point of contact for a defined set of accounts — responsible for both protecting and growing account value. The role requires strong commercial acumen, executive-level stakeholder management, and the ability to translate customer objectives into tailored Proactis solutions.
The Account Manager will own the commercial relationship across their portfolio, including account planning, executive business reviews, expansion pipeline development, and contract growth. Success in this role demands a consultative, growth-oriented mindset, deep product knowledge, and the ability to manage complex strategic accounts in a competitive SaaS environment.
- Own a defined portfolio of strategic Proactis accounts, serving as the primary point of contact and trusted advisor for key decision-makers across procurement, finance, and IT.
- Build and maintain multi-threaded executive relationships across assigned accounts, conducting regular Executive Business Reviews (EBRs) and strategic account planning sessions aligned to customer objectives and growth whitespace.
- Act as the primary escalation point for commercial issues within assigned accounts, coordinating with Customer Success, Product, Professional Services and Support to drive swift resolution and protect account health.
- Develop and manage an expansion pipeline across assigned accounts, identifying upsell opportunities (additional modules, users, services) and cross-sell motions across the Proactis product suite.
- Lead commercial conversations with senior stakeholders, building compelling business cases and ROI narratives that support expansion investment decisions.
- Drive and own renewal conversations for assigned account portfolio, including multi-year deal structuring and price uplifts.
Proactis is a leading Source-to-Pay software solution provider for mid-market organisations across a range of service-led industries. Our end-to-end modular platform enables customers to control spend and manage supply-chain risk; improve compliance and governance of their purchasing activities; reduce the cost of goods and services;
Account manager Dutch & French in Reading employer: Proactis
Proactis Ltd is an exceptional employer that fosters a collaborative and innovative work culture, where Account Managers are empowered to build strategic relationships and drive meaningful growth for our clients. With a strong focus on employee development, we offer comprehensive training and career advancement opportunities, ensuring that our team members thrive in their roles while contributing to the success of our procurement SaaS solutions. Located in a vibrant area, Proactis provides a dynamic environment that encourages creativity and teamwork, making it an ideal place for professionals seeking a rewarding and impactful career.
StudySmarter Expert Advice🤫
We think this is how you could land Account manager Dutch & French in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Proactis or similar companies. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by researching Proactis and its SaaS offerings. Understand their products inside out so you can confidently discuss how your skills align with their needs during the interview.
✨Tip Number 3
Showcase your consultative approach! During interviews, share examples of how you've successfully managed accounts and built relationships. Highlight your ability to identify growth opportunities and drive value for clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Proactis team.
We think you need these skills to ace Account manager Dutch & French in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in managing customer accounts, driving revenue retention, and building relationships with stakeholders. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed accounts and driven growth in previous positions. We love a good story!
Show Off Your Commercial Acumen:In your application, don’t forget to showcase your commercial skills. Talk about how you've navigated complex account management situations and what strategies you've used to identify expansion opportunities. We’re looking for that consultative mindset!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Proactis
✨Know Your Product Inside Out
Make sure you have a solid understanding of Proactis' procurement SaaS portfolio. Familiarise yourself with the features, benefits, and how they solve customer pain points. This will help you demonstrate your commercial acumen and ability to translate customer objectives into tailored solutions during the interview.
✨Prepare for Executive-Level Conversations
Since you'll be dealing with senior stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed executive relationships in the past, and be ready to discuss how you would approach building those relationships at Proactis.
✨Showcase Your Consultative Mindset
During the interview, highlight your consultative approach to account management. Share specific instances where you've identified upsell or cross-sell opportunities and how you developed compelling business cases that led to successful outcomes. This will show that you're growth-oriented and can drive account value.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've handled complex commercial issues in previous roles. Think of examples where you coordinated with different teams to resolve problems swiftly. This will illustrate your ability to protect account health and manage strategic accounts effectively in a competitive environment.
