At a Glance
- Tasks: Manage and grow customer accounts while driving revenue retention and expansion opportunities.
- Company: Proactis Ltd, a leading Source-to-Pay software solution provider.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Join a collaborative team focused on innovation and growth in the SaaS industry.
- Why this job: Be the trusted advisor for key decision-makers and make a real impact on client success.
- Qualifications: Strong commercial acumen and experience in managing strategic accounts.
The predicted salary is between 45000 - 55000 € per year.
Account Manager at Proactis Ltd is responsible for managing and growing a portfolio of existing customer accounts across the company’s procurement SaaS portfolio. This role is central to driving net revenue retention, deepening strategic relationships, and identifying and executing expansion opportunities within the existing client base.
Working closely with Customer Success, Sales and Professional Services teams, the Account Manager serves as the primary commercial point of contact for a defined set of accounts — responsible for both protecting and growing account value. The role requires strong commercial acumen, executive-level stakeholder management, and the ability to translate customer objectives into tailored Proactis solutions.
The Account Manager will own the commercial relationship across their portfolio, including account planning, executive business reviews, expansion pipeline development, and contract growth. Success in this role demands a consultative, growth-oriented mindset, deep product knowledge, and the ability to manage complex strategic accounts in a competitive SaaS environment.
- Own a defined portfolio of strategic Proactis accounts, serving as the primary point of contact and trusted advisor for key decision-makers across procurement, finance, and IT.
- Build and maintain multi-threaded executive relationships across assigned accounts, conducting regular Executive Business Reviews (EBRs) and strategic account planning sessions aligned to customer objectives and growth whitespace.
- Act as the primary escalation point for commercial issues within assigned accounts, coordinating with Customer Success, Product, Professional Services and Support to drive swift resolution and protect account health.
- Develop and manage an expansion pipeline across assigned accounts, identifying upsell opportunities (additional modules, users, services) and cross-sell motions across the Proactis product suite.
- Lead commercial conversations with senior stakeholders, building compelling business cases and ROI narratives that support expansion investment decisions.
- Drive and own renewal conversations for assigned account portfolio, including multi-year deal structuring and price uplifts.
Proactis is a leading Source-to-Pay software solution provider for mid-market organisations across a range of service-led industries. Our end-to-end modular platform enables customers to control spend and manage supply-chain risk; improve compliance and governance of their purchasing activities; reduce the cost of goods and services;
Account Manager | Bedrijfswagen en tankkaart in Reading employer: Proactis
Proactis Ltd is an exceptional employer, offering a dynamic work environment where Account Managers can thrive by managing and expanding strategic customer accounts within a leading procurement SaaS portfolio. With a strong focus on employee growth, Proactis fosters a collaborative culture that encourages innovation and professional development, ensuring that team members are equipped to build meaningful relationships and drive impactful results for clients. Located in a vibrant industry hub, employees benefit from access to a network of like-minded professionals and opportunities for career advancement in a fast-paced, supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager | Bedrijfswagen en tankkaart in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its products inside out. We want you to be able to discuss how you can drive net revenue retention and deepen strategic relationships with confidence!
✨Tip Number 3
Showcase your consultative mindset during interviews. Be ready to share examples of how you've managed complex accounts and turned customer objectives into tailored solutions. We love hearing about your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help us grow our portfolio of existing customer accounts.
We think you need these skills to ace Account Manager | Bedrijfswagen en tankkaart in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in managing customer accounts and any relevant SaaS knowledge. We want to see how you can grow and protect account value!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your commercial acumen and ability to build relationships. Tell us how you've successfully managed complex accounts in the past and how you can bring that expertise to Proactis.
Showcase Your Achievements:Don’t just list your responsibilities; highlight your achievements! Use numbers and specific examples to demonstrate how you've driven revenue retention and identified expansion opportunities. We love seeing tangible results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Proactis
✨Know Your Portfolio
Before the interview, make sure you thoroughly understand the company's procurement SaaS portfolio. Familiarise yourself with their products and how they can benefit clients. This will help you demonstrate your commercial acumen and ability to translate customer objectives into tailored solutions.
✨Build Relationships
Since the role involves managing executive-level relationships, practice discussing how you've successfully built and maintained relationships in previous roles. Be ready to share specific examples of how you’ve conducted Executive Business Reviews or strategic account planning sessions that led to growth.
✨Showcase Your Consultative Mindset
Prepare to discuss your consultative approach to account management. Think of scenarios where you identified upsell opportunities or resolved complex issues for clients. Highlight your ability to act as a trusted advisor and how this has positively impacted account health.
✨Prepare for Commercial Conversations
Anticipate questions about how you would lead commercial discussions with senior stakeholders. Be ready to present compelling business cases and ROI narratives. Practising these conversations will help you feel more confident and articulate during the interview.
