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- Tasks: Drive marketing strategies and support clients in the Japanese market.
- Company: Join a dynamic team in the online trading sector.
- Benefits: Competitive salary, bonuses, paid holidays, and a friendly culture.
- Other info: Work autonomously and develop strong partnerships.
- Why this job: Make a real impact and be part of a growing team.
- Qualifications: Native Japanese speaker with 2 years in financial services or gaming.
The predicted salary is between 30000 - 40000 £ per year.
Our client is seeking creative, talented and analytical Japanese Customer Service professionals, who are passionate about being part of a successful team. You will already be working in an online trading field, based in either the gaming or financial services sectors.
Role Overview: This role will work solely within the Japanese market. Success in this position is integral to the success of this new division and will be required to take on a lot of responsibility early on and to hit the ground running.
Key Performance Areas:
- Carry out the marketing strategy and deliver new exciting ideas to increase outreach within the Japanese market
- Give your input on the effectiveness of the campaigns
- Assist clients with any account issues and queries that they may have
- Be acquainted with Japanese affiliate networks, and have the capability to provide feedback to the managers about any news or relevant articles posted
Skills Required:
- Native Japanese speaker is a must for this role, as well as fluent English language skills to be able to communicate with the team worldwide
- Previous experience within the financial service or gambling industries of at least 2 years
- Ideally some exposure in campaign analysis and developing marketing strategy
- Highly motivated and creative in developing new ideas to engage and support clients
- Analytically minded
- Ability to develop strong working relationships with new and existing partnerships
- Excellent workload management and organisational skills
- Ability to work autonomously and create foundations for the growth of a new team
Working Hours:
- 8AM–5PM Monday–Friday
- Occasional work on Saturday when required
Benefits:
- Competitive salary plus performance and success-related bonus
- Paid holiday days, plus bank holidays
- A positive and friendly working culture
- The ability to make a real difference to the company where your views are heard and respected
Japanese Customer Support Associate in Portsmouth employer: Pro5.ai
Contact Detail:
Pro5.ai Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Japanese Customer Support Associate in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to people in the gaming or financial services sectors, especially those who are already working in customer support roles. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its market strategies. Be ready to discuss how your experience aligns with their needs, especially in the Japanese market. Show them you're not just another candidate; you're the one they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out. Plus, it’s a direct line to us, making it easier for you to get noticed. Let’s make your job search a breeze together!
We think you need these skills to ace Japanese Customer Support Associate in Portsmouth
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! In your application, share why you're excited about working in the Japanese market and how your background aligns with our needs. A little passion goes a long way!
Tailor Your CV: Make sure your CV is tailored to highlight your experience in the financial services or gaming sectors. We want to see how your skills can contribute to our team, so don’t be shy about showcasing relevant achievements.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you articulate your thoughts well without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pro5.ai
✨Know Your Market
Before the interview, dive deep into the Japanese market, especially in online trading. Familiarise yourself with current trends, challenges, and opportunities. This will not only show your passion but also your analytical skills, which are crucial for the role.
✨Showcase Your Experience
Be ready to discuss your previous roles in the financial services or gaming sectors. Highlight specific examples where you contributed to marketing strategies or campaign analysis. This will demonstrate your capability to hit the ground running.
✨Communicate Effectively
Since this role requires fluency in both Japanese and English, practice articulating your thoughts clearly in both languages. Prepare to answer questions in English while being able to switch back to Japanese when discussing market specifics.
✨Bring Creative Ideas
Think of innovative ideas that could enhance client engagement within the Japanese market. Presenting these during your interview will showcase your creativity and motivation, aligning perfectly with what the company is looking for.