At a Glance
- Tasks: Manage client accounts and oversee print jobs from start to finish.
- Company: Join a supportive team in a busy print and production environment.
- Benefits: Competitive salary, autonomy in your role, and a varied workload.
- Other info: Permanent position with opportunities for growth and development.
- Why this job: Make an impact by managing multiple projects and building strong client relationships.
- Qualifications: Experience in print or production, strong communication, and organisational skills.
The predicted salary is between 30000 - 32000 £ per year.
Location: Erdington, Birmingham
Salary: £30,000 - £32,000 basic
Hours: 40 hours per week (Option of 8:00am - 5:00pm or 9:00am - 6:00pm with a 1 hour lunch break)
Job Type: Permanent
About the Role
We are looking for an experienced and organized Account Manager to join a busy print and production environment. This is a full-cycle account management role, taking print jobs from initial quote through to completion. The successful candidate will manage customer relationships, process job cards, coordinate stock ordering, oversee production timelines and ensure projects are delivered accurately and on time. All communication is handled via phone and email, so strong written and verbal communication skills are essential. This is a fast-paced position suited to somebody who can manage multiple priorities, work proactively and take ownership of their workload without constant supervision.
Key Responsibilities
- Managing client accounts and maintaining strong working relationships
- Handling print jobs from quote through to completion
- Processing and managing job cards accurately
- Ordering stock and coordinating materials required for production
- Liaising with suppliers, production teams and customers
- Managing approximately 30-40 client accounts
- Overseeing 10-15 live jobs at any one time
- Monitoring deadlines and ensuring projects are delivered on schedule
- Handling all customer communication via telephone and email
- Resolving issues quickly and professionally
- Keeping internal systems and job records updated
Requirements
- Previous experience within the print, production or signage industry preferred
- Experience managing projects or accounts from start to finish
- Strong time management and organizational skills
- Ability to prioritize workloads in a busy environment
- Self-motivated with good initiative
- Confident communication skills over phone and email
- Strong attention to detail
- Ability to work independently and manage multiple live projects
- Stable and consistent employment history preferred
What's on Offer
- Permanent, long-term opportunity
- Established and supportive working environment
- Autonomy and responsibility within the role
- Varied workload with a strong client base
- Competitive basic salary of £30,000 - £32,000
If you are interested, please contact 01827726330.
Account Manager employer: Pro1 Recruitment Ltd
Join a dynamic team in Erdington, Birmingham, where as an Account Manager, you will thrive in a supportive and established working environment. We offer a competitive salary, autonomy in your role, and the opportunity to manage a diverse range of client accounts, ensuring your professional growth in a fast-paced industry. With a focus on strong communication and collaboration, you'll find a rewarding career path that values your contributions and fosters long-term relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the print and production industry. You never know who might have a lead on an Account Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, and be ready to discuss how your experience aligns with managing multiple accounts and projects. Show them you’re the proactive problem-solver they need!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your interest in joining our team.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in account management, especially in print or production, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've successfully managed client accounts and handled multiple projects, as this will help us see your potential.
Show Off Your Communication Skills:Since communication is key in this role, make sure your written application is clear and professional. Use proper grammar and structure to demonstrate your ability to communicate effectively, just like you would in the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Pro1 Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the print and production industry inside out. Brush up on key terms and processes related to account management, as well as the specific responsibilities mentioned in the job description. This will show that you're not just interested in the role, but that you’re genuinely knowledgeable about it.
✨Showcase Your Communication Skills
Since this role involves a lot of communication via phone and email, prepare examples of how you've successfully managed client relationships in the past. Think of specific situations where your communication skills made a difference, whether it was resolving an issue or coordinating with teams. Practise articulating these experiences clearly.
✨Demonstrate Your Organisational Skills
The job requires managing multiple accounts and projects simultaneously, so be ready to discuss how you prioritise tasks and stay organised. You could even bring a simple example of a project plan or a time management tool you’ve used effectively in the past. This will help illustrate your ability to handle the fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of clients you’ll be working with, or how success is measured in this role. This shows your interest in the position and helps you gauge if the company is the right fit for you.
