At a Glance
- Tasks: Lead the Client Onboarding process and enhance product vision with innovative technology.
- Company: Join a top-tier, rapidly growing Professional Services firm in London.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real impact by improving client experiences and driving innovation.
- Qualifications: Experience in product management and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
What's great about the role?
- Work for one of the leading and fastest growing Professional Services firms.
- Champion the continuous improvement of the Client Onboarding process through the delivery of market leading technology.
- Be responsible for developing the overall product vision and for engaging their team and stakeholders in the delivery of that vision.
- Work closely with the Head of Client Onboarding to manage the product backlog and prioritise features in accordance with colleague requirements.
- Own the relationship with the Vendor, working with them to ensure backlog items are clearly understood and requirements/scope fully defined.
- Lead the planning, review and refinement of all development activities, accepting or rejecting work based on agreed acceptance criteria.
- Act as primary liaison for the product across the firm, ensuring information is shared effectively between the vendors, Client Onboarding and Technical teams.
- Manage the budget and scope in relation to any development, as well as tracking the ongoing BAU budget and liaising with various teams (Procurement/Legal/Vendor) as appropriate.
- Work with Information Security and Data Protection teams to manage any known risks and assist with coordination of activities in line with this such as annual penetration testing and DPIA reviews.
Who are we looking for?
- Someone with a deep understanding of product management techniques.
- Someone who can provide direction and empowerment to high performing, multidisciplinary teams and ensuring ROI.
- Proven experience within either a professional services or financial services environment.
- Understands the processes complexities and any regulatory requirements that the business faces when engaging with Clients to ensure that the Workflow Tool "InTapp" is fit for purpose.
- Excellent communicator with great interpersonal skills with management, team, peers and vendors.
- Excellent documentation and reporting skills.
- Able to focus on service and its continuous improvement.
- Good Project Management skills.
Nice to haves:
- ITIL Foundation or relevant ITIL intermediate qualifications.
- Understanding of InTapp and Client Onboarding.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Product Owner - Client Onboarding employer: Pro-Tax
Join a leading and rapidly growing Professional Services firm in London as a Product Owner - Client Onboarding, where you will champion the continuous improvement of client processes through innovative technology. Our inclusive work culture fosters collaboration and empowers employees to grow, with ample opportunities for professional development and engagement with multidisciplinary teams. Enjoy the unique advantage of working in a vibrant city that offers a dynamic environment for both personal and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Client Onboarding
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Product Owner - Client Onboarding. Highlight your experience with product management techniques and team leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Product Owner - Client Onboarding
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Product Owner - Client Onboarding. Highlight your experience in product management and any relevant projects that showcase your skills in improving client onboarding processes.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with the company's goals. Don’t forget to mention your understanding of the complexities involved in client engagement.
Showcase Your Communication Skills:As an excellent communicator, make sure your application reflects this. Use clear and concise language, and demonstrate your ability to engage with various stakeholders, from vendors to team members, throughout your written application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Pro-Tax
✨Know Your Product Inside Out
Make sure you have a solid understanding of product management techniques and the specific tools mentioned in the job description, like InTapp. Familiarise yourself with the Client Onboarding process and be ready to discuss how you can improve it using market-leading technology.
✨Showcase Your Communication Skills
As an excellent communicator, you’ll need to demonstrate your interpersonal skills during the interview. Prepare examples of how you've effectively liaised with teams, vendors, and stakeholders in the past, ensuring that information flows smoothly across all parties involved.
✨Be Ready to Discuss Budget Management
Since managing budgets is part of the role, come prepared to talk about your experience with budget tracking and scope management. Share specific instances where you successfully managed a project budget and how you liaised with different teams to keep everything on track.
✨Highlight Your Continuous Improvement Mindset
The role emphasises continuous improvement, so think of examples where you've driven enhancements in processes or products. Be ready to discuss how you approach problem-solving and how you empower teams to achieve better results.
