At a Glance
- Tasks: Lead the Client Onboarding process and drive product vision with innovative technology.
- Company: Join a fast-growing professional services firm in London.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Diverse workplace committed to inclusivity and personal development.
- Why this job: Make a real impact by improving client experiences and leading dynamic teams.
- Qualifications: Experience in product management and excellent communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
What's great about the role?
- Work for one of the leading and fastest growing Professional Services firms.
- Champion the continuous improvement of the Client Onboarding process through the delivery of market leading technology.
- Be responsible for developing the overall product vision and for engaging their team and stakeholders in the delivery of that vision.
- Work closely with the Head of Client Onboarding to manage the product backlog and prioritise features in accordance with colleague requirements.
- Own the relationship with the Vendor, working with them to ensure backlog items are clearly understood and requirements/scope fully defined.
- Lead the planning, review and refinement of all development activities, accepting or rejecting work based on agreed acceptance criteria.
- Act as primary liaison for the product across the firm, ensuring information is shared effectively between the vendors, Client Onboarding and Technical teams.
- Manage the budget and scope in relation to any development, as well as tracking the ongoing BAU budget and liaising with various teams (Procurement/Legal/Vendor) as appropriate.
- Work with Information Security and Data Protection teams to manage any known risks and assist with coordination of activities in line with this such as annual penetration testing and DPIA reviews.
Who are we looking for?
- Someone with a deep understanding of product management techniques.
- Someone who can provide direction and empowerment to high performing, multidisciplinary teams and ensuring ROI.
- Proven experience within either a professional services or financial services environment.
- Understands the processes complexities and any regulatory requirements that the business face when engaging with Clients to ensure that the Workflow Tool "InTapp" is fit for purpose.
- Excellent communicator with great interpersonal skills with management, team, peers and vendors.
- Excellent documentation and reporting skills.
- Able to focus on service and its continuous improvement.
- Good Project Management skills.
Nice to haves:
- ITIL Foundation or relevant ITIL intermediate qualifications.
- Understanding of InTapp and Client Onboarding.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Product Owner - Client Onboarding in London employer: Pro-Tax
Join a leading and rapidly growing Professional Services firm in London, where you will have the opportunity to champion the Client Onboarding process through innovative technology. Our inclusive work culture fosters continuous improvement and collaboration, providing ample opportunities for professional growth and development. With a commitment to diversity and a supportive environment, we ensure that every employee can thrive and contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Client Onboarding in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at firms you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your skills through a portfolio or case studies. Highlight your experience in client onboarding and product management techniques. This gives potential employers a clear view of what you bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Product Owner - Client Onboarding in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Product Owner role. Highlight your experience in product management and any relevant projects you've led, especially in client onboarding or professional services.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've improved processes or managed teams, and don’t forget to mention your understanding of regulatory requirements!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well to demonstrate your interpersonal skills right from the start.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Pro-Tax
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of product management techniques and the specific tools mentioned in the job description, like InTapp. Familiarise yourself with the Client Onboarding process and think about how you can champion improvements using technology.
✨Showcase Your Communication Skills
As an excellent communicator, be prepared to demonstrate your interpersonal skills during the interview. Think of examples where you've effectively liaised with teams or vendors, and how you’ve ensured information flows smoothly across different departments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to manage product backlogs and prioritise features. Prepare scenarios from your past experience where you successfully managed competing priorities or resolved conflicts within a team, showcasing your project management skills.
✨Understand the Regulatory Landscape
Since the role involves navigating complexities and regulatory requirements, brush up on relevant regulations in professional or financial services. Be ready to discuss how you would ensure compliance while improving the Client Onboarding workflow.
