At a Glance
- Tasks: Lead the Client Onboarding process and drive continuous improvement with innovative technology.
- Company: Join a top professional services firm that values diversity and collaboration.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal and professional growth.
- Other info: Embrace a culture of continuous improvement and work with diverse teams.
- Why this job: Make a real impact by shaping the onboarding experience for clients in a dynamic environment.
- Qualifications: Experience in product management and strong communication skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
Join one of the leading and fastest growing professional services firms as a Product Owner for our Client Onboarding process.
Responsibilities
- Champion the continuous improvement of the Client Onboarding process through the delivery of market leading technology.
- Develop the overall product vision and engage the team and stakeholders in the delivery of that vision.
- Work closely with the Head of Client Onboarding to manage the product backlog and prioritise features in accordance with colleague requirements.
- Own the relationship with the Vendor, ensuring backlog items are clearly understood and requirements/scope fully defined.
- Lead the planning, review and refinement of all development activities, accepting or rejecting work based on agreed acceptance criteria.
- Act as primary liaison for the product across the firm, ensuring information is shared effectively between the vendors, Client Onboarding and Technical teams.
- Manage the budget and scope for any development, track the ongoing BAU budget and liaise with Procurement, Legal and Vendor teams as appropriate.
- Work with Information Security and Data Protection teams to manage any known risks and coordinate activities such as annual penetration testing and DPIA reviews.
Qualifications
- Deep understanding of product management techniques.
- Experience in a professional services or financial services environment.
- Proven ability to provide direction and empowerment to high performing, multidisciplinary teams while ensuring ROI.
- Familiarity with processes, complexities and regulatory requirements that the business faces when engaging with clients to ensure the Workflow Tool "InTapp" is fit for purpose.
- Excellent communicator with strong interpersonal skills with management, team, peers and vendors.
- Excellent documentation and reporting skills.
- Focus on service and continuous improvement.
- Good project management skills.
Nice to haves
- ITIL Foundation or relevant ITIL intermediate qualifications.
- Understanding of InTapp and Client Onboarding.
EEO Statement
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Product Owner - Client Onboarding employer: PRO-TAX RECRUITMENT LIMITED
Join a dynamic and innovative professional services firm in London, where as a Product Owner for Client Onboarding, you will be at the forefront of driving continuous improvement through cutting-edge technology. Our inclusive work culture fosters collaboration and empowers employees to grow, with ample opportunities for professional development and engagement with diverse teams. Enjoy the unique advantage of working in a vibrant city that offers both personal and professional enrichment, making it an excellent place for meaningful and rewarding employment.
Contact Details:
PRO-TAX RECRUITMENT LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Client Onboarding
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in the role of Product Owner and how you can improve the Client Onboarding process.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of managing the product backlog and liaising with vendors. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Product Owner - Client Onboarding
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Product Owner role. Highlight your experience in client onboarding and product management techniques, and don’t forget to mention any relevant tools like InTapp!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about improving client onboarding processes and how your skills align with our vision. Keep it engaging and personal.
Showcase Your Communication Skills:As a Product Owner, communication is key. In your application, demonstrate your ability to convey complex ideas clearly. Use examples from your past experiences where you’ve successfully liaised with teams or vendors.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at PRO-TAX RECRUITMENT LIMITED
✨Know Your Product Management Techniques
Make sure you brush up on product management techniques before the interview. Be ready to discuss how you've applied these in previous roles, especially in a professional services or financial services environment. This will show that you understand the complexities involved in client onboarding.
✨Engage with Stakeholders
Prepare to talk about your experience in engaging with various stakeholders. Think of examples where you’ve successfully communicated product visions and managed relationships with vendors. This is crucial for the role, so having specific anecdotes will help you stand out.
✨Demonstrate Continuous Improvement Mindset
Showcase your focus on service and continuous improvement. Be ready to discuss how you've championed improvements in processes or technology in past roles. This aligns perfectly with the responsibilities of the Product Owner position.
✨Be Ready for Technical Discussions
Since you'll be liaising with technical teams, brush up on any relevant technical knowledge, especially around tools like InTapp. Familiarity with Information Security and Data Protection will also be beneficial, so don’t shy away from discussing any related experiences.
