At a Glance
- Tasks: Lead the Client Onboarding process and drive continuous improvement with innovative technology.
- Company: Join a top professional services firm that values diversity and growth.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Dynamic team environment with a focus on service and continuous improvement.
- Why this job: Make a real impact by shaping the onboarding experience for clients.
- Qualifications: Experience in product management and strong communication skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
Join one of the leading and fastest growing professional services firms as a Product Owner for our Client Onboarding process.
Responsibilities
- Champion the continuous improvement of the Client Onboarding process through the delivery of market leading technology.
- Develop the overall product vision and engage the team and stakeholders in the delivery of that vision.
- Work closely with the Head of Client Onboarding to manage the product backlog and prioritise features in accordance with colleague requirements.
- Own the relationship with the Vendor, ensuring backlog items are clearly understood and requirements/scope fully defined.
- Lead the planning, review and refinement of all development activities, accepting or rejecting work based on agreed acceptance criteria.
- Act as primary liaison for the product across the firm, ensuring information is shared effectively between the vendors, Client Onboarding and Technical teams.
- Manage the budget and scope for any development, track the ongoing BAU budget and liaise with Procurement, Legal and Vendor teams as appropriate.
- Work with Information Security and Data Protection teams to manage any known risks and coordinate activities such as annual penetration testing and DPIA reviews.
Qualifications
- Deep understanding of product management techniques.
- Experience in a professional services or financial services environment.
- Proven ability to provide direction and empowerment to high performing, multidisciplinary teams while ensuring ROI.
- Familiarity with processes, complexities and regulatory requirements that the business faces when engaging with clients to ensure the Workflow Tool "InTapp" is fit for purpose.
- Excellent communicator with strong interpersonal skills with management, team, peers and vendors.
- Excellent documentation and reporting skills.
- Focus on service and continuous improvement.
- Good project management skills.
Nice to haves
- ITIL Foundation or relevant ITIL intermediate qualifications.
- Understanding of InTapp and Client Onboarding.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Product Owner - Client Onboarding employer: PRO-TAX RECRUITMENT LIMITED
Join a dynamic and inclusive professional services firm in London, where innovation and continuous improvement are at the heart of our culture. As a Product Owner for Client Onboarding, you will benefit from a collaborative work environment that prioritises employee growth and development, alongside competitive remuneration and a commitment to diversity. With access to cutting-edge technology and a focus on meaningful contributions, this role offers a unique opportunity to shape the future of client engagement while working with a talented team.
Contact Details:
PRO-TAX RECRUITMENT LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Client Onboarding
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can improve their Client Onboarding process with your skills.
✨Tip Number 3
Showcase your experience with product management techniques and any relevant tools like InTapp. Bring examples of how you've led teams to success in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Product Owner - Client Onboarding
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Product Owner role. Highlight your experience in client onboarding and product management techniques, and don’t forget to mention any relevant tools like InTapp!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for continuous improvement and how you can champion the Client Onboarding process. Keep it engaging and personal.
Showcase Your Communication Skills:As a Product Owner, communication is key. In your application, demonstrate your strong interpersonal skills and how you've effectively liaised with teams and vendors in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at PRO-TAX RECRUITMENT LIMITED
✨Know Your Product Inside Out
As a Product Owner, it's crucial to have a deep understanding of the Client Onboarding process and the tools involved, like InTapp. Make sure you can discuss how you would improve this process and what challenges you foresee.
✨Showcase Your Communication Skills
You'll be liaising with various teams and vendors, so demonstrate your excellent communication skills during the interview. Prepare examples of how you've effectively shared information and collaborated with different stakeholders in past roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific scenarios where you had to manage a product backlog or prioritise features, and be ready to explain your thought process.
✨Highlight Your Continuous Improvement Mindset
The role focuses on continuous improvement, so come prepared with ideas on how you would enhance the Client Onboarding process. Discuss any relevant experiences where you successfully implemented improvements in previous positions.
