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For Companies At a Glance
- Tasks: Support customers with queries and deliver excellent service in a busy team.
- Company: Join a leading global consumer goods brand with a focus on customer care.
- Benefits: Full-time hours, inclusive environment, and opportunities for growth.
- Why this job: Be the first point of contact and make a real difference for customers.
- Qualifications: Confident communicator with strong attention to detail; previous experience is a plus.
- Other info: Inclusive hiring process that values skills and qualifications.
The predicted salary is between 28800 - 43200 £ per year.
Join a leading global consumer goods brand as a Customer Service Advisor. You’ll be part of a busy team and the first point of contact for customer enquiries.
What you’ll do
- Handle inbound calls and support customers with queries
- Review and check customer contracts with strong attention to detail
- Deliver excellent customer care at all times
What we’re looking for
- Confident, customer-focused communicator
- Strong attention to detail
- Previous customer service experience is an advantage
Working hours
Full-time, 8:00 am – 5:30 pm
If this sounds like the right role for you, we’d love to hear from you.
Customer Service Advisor employer: Pro Staff Recruitment Ltd
Contact Detail:
Pro Staff Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Customer Service Advisor, you'll need to be a confident communicator. Try role-playing common customer scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your attention to detail. During interviews, share examples of how you've successfully handled customer queries in the past, highlighting your ability to review and check details meticulously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any previous customer service experience you have. We want to see how you've handled customer queries in the past and what makes you a confident communicator.
Attention to Detail is Key: Since the role requires strong attention to detail, be sure to showcase this in your application. Whether it's through examples of your work or how you approach tasks, we love to see candidates who take pride in their accuracy.
Be Yourself: We’re looking for genuine, customer-focused communicators. Don’t be afraid to let your personality shine through in your application. Show us why you’re passionate about helping customers and how you can contribute to our team.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Pro Staff Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their products, values, and customer service philosophy. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Common Scenarios
As a Customer Service Advisor, you'll likely face various customer scenarios. Prepare for common questions like how you would handle an upset customer or a tricky query. Practising these responses can boost your confidence and demonstrate your problem-solving skills.
✨Showcase Your Attention to Detail
Since the role requires strong attention to detail, be ready to discuss examples from your past experience where this skill was crucial. Whether it’s checking contracts or ensuring accurate information is provided, highlight how your meticulous nature has benefited previous employers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
