Customer Service Administrator and (Driver)

Job Title: Customer Service & Field Compliance Administrator

Salary: £28,000 per annum

Hours

• Office-based: Monday-Friday, 8:00 am-5:30 pm
• Field-based: Flexible hours between 7:00 am-7:00 pm

Contract: Permanent

Location: Office-based with nationwide travel

Requirements: Full, clean UK driving licence (Applicants must be 25+ for insurance)

About the Role

This unique Split role position offers the best of both worlds: part office-based Compliance administration, and part Driving. When in the office, you will support customer service tasks, manage compliance documentation, and ensure all administrative processes are handled accurately and efficiently. When required, you will travel across the UK in a company vehicle (typically a new Skoda), visiting clients to collect physical signatures on contracts.

There is absolutely no sales involved.

>Key Responsibilities

Office-Based Duties.

• Provide friendly, professional customer service
• Manage and check compliance documents
• Handle administrative tasks with strong attention to detail
• Maintain accurate records and follow internal processes

Field-Based Duties.

• Drive nationwide to meet customers and collect physical signatures
• Represent the company professionally at all times
• Organise travel routes efficiently
• Ensure all signed documents are returned promptly and securely

About You

We are looking for someone who is:

• Well-presented, personable, and professional
• Highly organised, methodical, and reliable
• Able to manage their own schedule and prioritise tasks
• Comfortable driving long distances (1,000+ miles per week at times)
• Detail-oriented with strong administrative skills
• Excellent attention to detail
• A confident communicator who enjoys meeting people

What We Offer

• £28,000 annual salary
• Permanent, secure role
• Company car provided for field work
• Supportive team environment
• Varied role with a mix of office and travel
• Opportunities to meet a wide range of clients across the UK