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- Tasks: Install broadband and TV services, troubleshoot issues, and optimise speeds for clients.
- Company: Join an award-winning telecoms company dedicated to training and development.
- Benefits: Enjoy flexible working hours and continuous support from a dedicated service centre.
- Why this job: Make a real impact by enhancing connectivity and improving digital experiences for customers.
- Qualifications: Must have a full UK driver's license and a passion for IT and telecoms.
- Other info: Immediate start available; no prior experience needed, just a friendly attitude!
Are you passionate about IT or Telecoms? We are hiring for an award-winning company offering exceptional telecoms training for people with no experience.
Start date of Telecoms Engineer: Immediate start available.
Job Description of Telecoms Engineer:
- Daily tasks will include installing broadband, TV services, troubleshooting broadband faults, and optimising speeds on behalf of clients like TalkTalk and BT.
- You will be given full and continuous training in this role, and support throughout your working day by a dedicated service centre.
- You will undertake shifts on a rotational basis with the option of flexible working.
- This is a field-based position - you will be driving from one job to the next, while maintaining a high level of customer service.
Key Requirements of Telecoms Engineer:
- Full UK driver's license with no more than 6 points and have held this for at least two years (essential).
- You must have an interest in IT, broadband, telephone, and digital TV technology.
- You will be friendly, customer-focused and have a desire to resolve customers' issues.
Why Choose a Telecoms engineer career?
- Benefit from the support and resources of a leading telecommunications company.
- Make a difference every day as you enhance connectivity and improve digital experiences for customers in your area.
Trainee Telecoms engineer employer: Pro Search
Contact Detail:
Pro Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Telecoms engineer
✨Tip Number 1
Familiarise yourself with the latest telecoms technologies and trends. This will not only help you in interviews but also show your genuine interest in the field, which is crucial for a Trainee Telecoms Engineer role.
✨Tip Number 2
Practice your customer service skills. Since this role involves a lot of interaction with clients, being able to demonstrate your ability to handle customer issues effectively will set you apart from other candidates.
✨Tip Number 3
Get comfortable with basic troubleshooting techniques for broadband and TV services. Having a foundational understanding of how to resolve common issues can give you an edge during the interview process.
✨Tip Number 4
Network with professionals in the telecoms industry. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the job.
We think you need these skills to ace Trainee Telecoms engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the daily tasks and responsibilities of a Telecoms Engineer. Highlight your interest in IT and telecoms, as well as your customer service skills in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences related to IT, broadband, and customer service. Even if you lack direct experience, emphasise any transferable skills that demonstrate your ability to learn and adapt.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Mention your understanding of the role's requirements and how you can contribute to enhancing customer experiences.
Highlight Your Driving Experience: Since a full UK driver's license is essential, ensure you mention your driving experience clearly. Include details about your license status and any relevant driving history to reassure them of your eligibility.
How to prepare for a job interview at Pro Search
✨Show Your Passion for Telecoms
Make sure to express your enthusiasm for IT and telecoms during the interview. Share any relevant experiences or projects that demonstrate your interest in technology, even if they are informal or self-taught.
✨Highlight Customer Service Skills
Since this role involves a high level of customer interaction, be prepared to discuss your approach to customer service. Provide examples of how you've successfully resolved issues or helped others in previous roles or situations.
✨Demonstrate Problem-Solving Abilities
The job will require troubleshooting broadband faults, so think of scenarios where you've had to solve problems effectively. Be ready to explain your thought process and how you arrived at solutions in those situations.
✨Prepare Questions About Training and Support
Since the company offers extensive training, come prepared with questions about the training process and ongoing support. This shows your eagerness to learn and adapt, which is crucial for a trainee position.
